Having parotid surgery and finding the right surgeon to perform your procedure can be stressful. From the worries of possible tumor recurrence, to the risk of permanent facial paralysis and deforming facial scars, it is always in your best interest to get a second opinion. Remember, most physicians only perform 1-4 of these procedures a year. At the Institute, we often perform as many procedures in one week. There is no substitute for focus and experience. Dr. Osborne and Dr. Hamilton work together to provide a sound tumor surgery combined with a cosmetically appealing outcome. We understand that it is often inconvenient, time-consuming and expensive for patients to fly to our Los Angeles office for a consultation, then fly back again a few weeks later for surgery. We have designed a program to facilitate your experience that will allow you to determine the best options available to you from the comfort of your home.

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Contact Us Now For Your Free Phone Consultation

The first step is to call or e-mail our patient care consultant, Noelia Fedi, and request a preliminary Phone Consultation with Dr. Osborne.

Patient Forms

Our patient care coordinator will provide you with the specific forms you need to fill out before your visit. For more information, please contact our patient coordinator at (310) 657-0123.

 

Send Photos

Please provide clear, recent close-up profile (on the side of lesion) and full face photos. Photos should clearly show your area of concern and can be sent by mail or e-mailed.

Obtain an Evaluation

Dr. Osborne will review your history, physical exam findings and all reports, review your films and photographs, and discuss reconstructive options with Dr. Hamilton. Dr. Osborne will then discuss all your options with you, and together you will come up with a customized treatment plan. You will then be contacted by our Patient Care Consultant who will discuss pre-operative care, costs, recovery, local accommodations and any questions related to your procedure(s).

Schedule Your Procedure

Once you have decided to proceed, we will reserve your surgery date.

Read, Initial, Sign

Shortly after your surgery is scheduled, you will receive a packet in the mail containing pre-operative instructions and procedure consents. These documents must be read carefully and all instructions followed closely. All contents must be signed and initialed. The entire pre-operative packet must be brought with you to your pre-operative office visit. If you have any questions at this time, please do not hesitate to call or email the office for clarification.

Surgery Policy

At the Institute, Dr. Osborne and Dr. Hamilton perform all of your surgery from start to finish, meaning that a head and neck oncologist performs your tumor removal and a facial plastic surgeon performs your wound closure and reconstruction.

Fly in for Surgery

Our local international airport is LAX. We are located approximately 20 minutes from LAX. You MUST arrive one to two days prior to your surgery date. At a designated time during this period you will meet with the doctor(s) and have an in-depth consultation discussing all procedures. All consents should be signed and dated for the pre operative appointment. If you have any questions, please do not hesitate to call or e-mail our office.

Nearby Airports:

• LAX
• Burbank
• Ontario
• Orange County

Hotels

Convenient to Cedars Sinai Medical Towers. These hotels are located close to our office and are the most convenient for appointments, surgery, and follow-up. We have also had positive feedback about these locations from our patients.

• Four Seasons Hotel Los Angeles at Beverly Hills
• Hotel Sofitel
• Beverly Terrace
• Carlyle Inn
• Residence Inn by Marriott-Beverly Hills
• Wilshire Crest Inn

Additional Information

• Lodging Information
• Restaurant List

Travel Stipend Available*

*A travel stipend is provided to assist patients from out of town. Travel stipends assist out of town patients with ancillary costs directly associated with their surgery. Stipends may cover part or all of the cost of airfare, ground transportation, and/or lodging, and are available only to surgical patients. Travel stipends are granted by a committee on a rolling basis. Resources are limited annually. Please ask Noelia Fedi (surgical coordinator) if you would like to be considered.

- Stipends provided through a generous grant by the Division of Head and Neck Oncology (OHNI). Administered by the Osborne Head and Neck Cancer Foundation.