I had the Mardi Gras surgery! Short story of a botched parotidectomy 23 years ago. I searched for the right doctor all over the country to do the revision surgery. There is no doubt that Dr. Osborne and his fabulous team were the right choice. I felt truly cared for. The universe sent me a gift and I am more than grateful! Dr. Osborne and Dr. Hamilton saved my smile.
“Thankfully Dr. Osborne was able to perform the sialendoscopy on me successfully. After months of pain, I was happy to find him. All his staff is very helpful and understanding. It was also very affordable, compared to another place I went to first.”
“I had experienced passing a salivary stone once on my own but the second time wasn’t as forgiving. I was in blinding, throbbing pain and despite seeing a handful of doctors, received no relief. The last doctor I saw told me there was noting to be done until my swelling went down, at which point my only choice was to remove the gland.
The following day I lucked out with an appointment with Dr. Osborne, who instantly prescribed me a steroid to relieve the awful pain. He carefully explained the issue and assured me it could be removed in a minimally invasive way. The following week I came in with virtually no pain, ready for surgery. The staff made me feel extremely at ease and my recovery was a breeze! Thank you! I’m forever grateful!”
“Thank you for a seamless experience from the time I found your information on the web to my after care, I felt I had the very best team for my medical needs. I would like to express my sincere gratitude to all of you including Noelia, Vanessa and all who participated with my care. It is clear to us that your staff is close and performs as a family unit.
It is refreshing to know that there are still organizations that function with such extreme professionalism and care. I wish that other medical teams ran as yours because you all are the exception and not the rule.
Thank you again for taking care of my parotid tumor and medical needs.”
“I have never had a more positive surgical experience than I did with Dr. Osborne and his compassionate and professional staff. From the first phone call, through my very brief recovery from the sialendoscopy, I was guided, monitored, assisted, and reassured. I was never alone in the process.
Like many people who have never heard of this surgery, I thought I would have to live with a stone in my submandibular salivary duct because I was told by two doctors that the only treatment was a radical surgery for stone removal that was risky and would leave me physically scarred. Their solution was that I would just have to live with it and make sure I always had a prescription of antibiotics with me for occasional infections caused by flare-ups created by the stone’s movement. They basically gave me no hope. And they did not know where to send me nor were they interested in trying to find out.
My quality of life felt radically altered as I constantly feared another shift of the stone. Only a few weeks elapsed from the time I found the OHNI on the internet, traveled to California, and returned to Colorado, less than one day after surgery. The stone is gone, there is no pain, and I am comfortable with the knowledge that Dr. Osborne and his staff are still at my disposal if ever needed again. I would recommend this surgery and this team to anyone.”
“I am one of the fortunate who found Dr. Ryan Osborne to treat a chronic problem that I was having with my Wharton’s duct. I write this testimonial now because I wanted to monitor the results of my procedure over the past 17 months.
For approximately 7-8 years I was experiencing small calcium stones in my Wharton’s duct resulting in severe infection, pain and discharge from the opening of the duct, (under the tongue). I was completely and utterly at my wits end. I went to a local General Practitioner who referred me to an ENT and when that did not work I went to another ENT.
I tried topical ointments, antibiotics, etc. I actually became masterful at ‘milking the gland’, (submandibular) and extracting the developing stones. Finally after seeing the same ENT for 5-6 years he became frustrated and told me the only way I was going to cure the problem was to extract the gland.
I went on an extensive quest to find other treatments for my issue and more times than one I came across Dr. Osborne’s name; Dr. Osborne was performing a procedure called ‘sialendoscopy’ which is a noninvasive removal of the stones. I was on the phone immediately and called his office. Even if I lived hours away I still would have been at his door step as soon as time permitted.
After a few visits I went into surgery on 10/16/2009. Approximately 1 hour later it was all said and done, a success, no incision and several stones extracted from the duct resulting in a clear passage in the duct- finally!!!
The entire staff at Osborne Head and Neck were spectacular; Noelia coordinated all aspects of my procedure prior to the surgery with no hiccups, I was contacted by the anesthesiologist Laurie H. the night before and the staff were highly professional and friendly the day of the surgery. One thing that particularly thrilled me about my procedure was the fact that it was performed at Dr. Osborne’s office rather than go to an external facility.
Dr. Osborne, (and his staff) made it a point to make me feel comfortable, was not rushed, (I know he has to be majorly busy) and took the time to answer all of my questions.
I am stone free, no reoccurrences in 17 months and if it happens again I will be back in a heartbeat to see Dr. Osborne. In actual fact Dr. Osborne’s exact words to me after a follow up was, “I hope I am in still in practice when you come back”, that was encouraging!”
“I’m very impressed as expected with the services provided. The entire staff is very professional, cordial, attentive, and efficient.
I was very pleased with Dr. Osborne’s attention to details and explanation of the procedures, options, benefits, and possible consequences.“
“I was on a plane when I noticed a twinge of pain in right side of my neck. I dismissed it at the time but the pain grew and my neck became swollen. I first called my dentist who referred me to my oral surgeon. The oral surgeon said that I probably had a salivary duct stone and referred me to an ENT.
The ENT ordered a CT scan of my neck, confirming the presence of the stone in a right salivary gland. He said that the gland “had to come out” and told me that I would need to be in the hospital overnight and miss four days of work! I started to wonder if I had other options for the treatment of salivary duct stones since I knew that kidney Stones could often be treated without surgery.
I ran an internet search and found Dr. Osborne. His resume sounded impressive and I made an appointment. He explained to me that the stone could be removed endoscopic with an 85% chance of success. He was very thorough in explaining the risks, benefits, and alternatives. While my insurance did not cover the procedure; I considered endoscopic stone removal to be well worth the expense.
I scheduled that procedure, which went very well. I could easily have gone back to work the next day. Dr. Osborne and the staff were very attentive and caring. I am now 4 months post-op and doing well. I have good saliva production from that gland, no scar on my neck, and no missed days of work to recover.
I am at risk of developing a stone in the salivary gland on the left side and would not hesitate to have Dr. Osborne remove that stone if it becomes necessary.”
“Right parotid stone removal after searching through several doctors, I had the pleasure of finding Dr. Osborne.
He was very pleasant, factual and had a great staff. Every step of the way, they were very accommodating.”
“Very pleased with care pre-op and post op. Everyone was cordial and informative. Extremely grateful for Dr. Osborne’s creation of new procedure for large salivary stones. Nice for PA to check on me last night. Although everyone appears to have done well, do want to experience it again. Very special thanks.”
“I’d like to thank Dr. Osborne and Dr. Hamilton and their awesome staff. This has been the easiest surgical experience I have ever had. Their kindness, professionalism and caring culture put me at ease in every step of this procedure.
I am so happy and blessed I found Dr. Osborne. I’ll never be able to thank him enough. He truly is a great man and has a great staff.
Thank you and God Bless.”
“Dr. Osborne and his staff were very caring and supportive. They were very informative throughout the whole procedure. The process was made very smooth and easy.
I would not have wanted anyone else to do my surgery. Hearing that it was a tricky surgery made me even more thankful that I was able to have it done here and still have motion in my face.
I am blessed and thankful for both Dr. Osborne and Dr. Hamilton.”
“I am truly grateful for what you did for me. These salivary stones were a burden for many years and you delivered me from. The minute I met you, I knew I was in the best hands. Thank you Dr. Osborne! Also, thanks to Dr. Nazarian for the follow up!
Thank you so much Dr. Osborne for being such a kind and thoughtful man as well as a wonderful surgeon! As Joragners (France), it’s not always easy to deal with stuff happening in a new country, especially a surgery! We are blessed to have met you! Also, thanks to Dr. Nazarian!”
“Dr. Osborne did a wonderful job in helping me with my large stone in my gland. My first doctor said the only way I could remove the stone would be to remove the entire gland.
When I visited Dr. Osborne, he said we could save the gland, and remove the stone. The surgery went great! I was feeling normal again in two weeks! I am so happy I found Dr. Osborne on the internet.”
“Dr. Osborne and his staff were beyond all expectations. They were personal and attentive in such a vulnerable moment of my life. After living with a parotid tumor for 16 years, it is gone. And with it all the hassle that it caused. I was so nervous about giving up facial movement for the rest of my life (kid’s graduations, weddings, grandchildren, etc).
I never had any loss of movement. I consider that nothing short of miraculous considering what Las Vegas doctors had offered.
Glad to start life again healthy and smiling!“
“There are not enough words to express my gratitude to Dr. Osborne, Dr. Hamilton, and the entire staff at OHNI. From the first phone call with Noelia, and every single interaction with the staff, it was a wonderful experience. I traveled across the country to have a parotidectomy and would do it again if I had to.
It truly felt like I was family. The friendliness and kindness of the staff throughout the process made everything less scary. It was a blessing to find Dr. Osborne and Dr. Hamilton, which are experts in this type of surgery. One day after surgery and I have no pain and feel great. These doctors are my angels.”
“My experience with Osborne Head and Neck institute was amazing and everything you promised me it would be. From the first phone call to Noelia when was searching for someone to speak with about my condition.
My wife and I are senior leaders in nursing and hospital management. We know quality and world class medicine and service when we see it, and it’s here. Everyone cared about my needs as they spoke to me about my condition and plan.
Thank you all, Dr. Osborne, Dr. Hamilton, Noelia, Terry, Brandon, Vanessa, Tanitha, and others on your staff who I can’t remember by name. You have made a difference in my life and this I believe is the greatest gift we can offer anyone! “
“I had pain on my bilateral face for the past 2 years. I had gone to several doctors that weren’t sure of what it was. One of my doctors diagnosed me of parotid gland swelling and the other ENT specialist diagnosed me of TMJ. She referred me for a Physical Therapy treatment and after 6 sessions of treatments, the pain on my face had gotten worse. So I did some researching online and I came across the OHNI that specialized in sialendoscopy procedure, a non-invasive procedure with no incision.
I called the office in Los Angeles and I spoke with Noelia. She was so nice and kind to set me up an appointment to speak with Dr. Osborne. Dr. Osborne, Dr. Hamilton, and Noelia were very accommodating, warm, and kind when they came over to Chicago for their annual patient consults. After a couple of months that I’ve seen them, I went to Los Angeles for a sialendoscopy procedure. Dr. Osborne was able to treat and diagnose me right after the procedure was done. He explained to me thoroughly were the pain and swelling was coming from.
My decision to go to Los Angeles turned out to be the right choice. The pain and swelling on my face was gone. Dr. Osborne was very kind, caring, professional, and explained everything to me perfectly. Their staff members were courteous and very helpful. Noelia walked me through the process via phone and e-mail mostly. The anesthesiologist and the nurse, Brandon were both wonderful during the procedure.
I would highly recommend OHNI and I was lucky enough and blessed to have found them. Thank you Dr. Osborne!”
“Dr. Osborne removed a stone from my submandibular gland yesterday. The entire staff worked very hard to make the surgery as pleasant as possible. Dr. Hamilton assisted Dr. Osborne during the surgery.
The follow up care was the BEST. Terry and Tanitha called me after the surgery to make sure that I was feeling fine. I am blessed to have found this clinic and the staff. All of you are WONDERFUL!
Thank you all from the bottom of my heart for making me feel normal. Please come to Oklahoma and visit us. You are welcome to stay at our home anytime!”
“I want to thank each and every one of you taking such good care of me during this process of having the stone removed from my gland.
From my first visit, everyone has been very friendly and made my surgery a breeze! I wish you all the best and if I ever need any care in the future, I’ll definitely come back here. Thanks again and I appreciate your help!”
“The best staff…. And even the doctor. I would refer any of my friends for ENT work! Couldn’t find any short comings.”
“We traveled across the entire country for the specific procedure that Dr. Osborne conducted not knowing what type of endoscopy we were walking into. We could not of been more pleased or happy with the way we were treated and taken care of.
All staff was extremely informative, helpful, and kind. Besides the pain and soreness after the procedure, everything is first class and top notch at Osborne Head & Neck Institute. Thank you!”
“Dr. Osborne and staff, Thank you so much for the great care you all give me. You are a true genus. I cannot believe you were able to remove the stone with no incision.
I am so glad I flew the 2,500 miles from Miami to see you. You have performed a true miracle and have stopped decades of suffering.”
“Office staff have been patient and understanding in fielding my many questions. The procedure went exactly as explained. I’m very pleased with the results thus far. There’s been no pain or discomfort. Everyone has been very friendly and helpful.”
“Dr. Osborne was really kind and good. I had no pain at all. All his staff was super nice with me. I feel blessed with him and Dr. Hamilton. Thank you too Annette, Brittany and Noelia too.
P.S. My nurse Vanessa was the nicest nurse I’ve ever met.”
“Here for follow up from huge salivary stone removal. Everything’s A-OK! What an experience that turned out well. Had left salivary gland swell like a chipmunk. All other doctors wanted to take the gland. I knew that there must be another way. Found Dr. Osborne on internet and his staff got me an appointment two days out.
Met with Dr. Osborne and he said he could get it through mouth. Two weeks later, he did exactly that. The stone was huge, 1 cm in diameter. The pain and swelling are gone and I feel like a champ. I want to thank Dr. Osborne and his staff for their quick attention to my problem.
The staff has been very nice and professional. The doctor is laid back like he says he is, laid back but confident and that’s what a patient wants. Just want to thank everyone involved with my procedure and would not hesitate to recommend Dr. Osborne to anyone needing salivary stone removal. Thanks for everything.
P.S. An exemplary experience and pretty much painless!!!”
“I had discomfort because of salivary duct stones for months before I went to see Dr. Osborne. He is one of the few experts on Sialendoscopy, so we went to see him versus opting for an invasive procedure. Dr. Osborne and his staff, especially Mara and Felicia, are all very understanding and accommodating. During the procedure, Dr. Osborne and the nurses kept me calm and assured me that everything was going to be okay.
Of course I didn’t know what exactly happened during the procedure because of the anesthesia but when I woke up and even after hours after I felt okay. They even texted my husband the night of the procedure to check on me. Everyone is great and I’m glad I went to see Dr. Osborne! I just hope their surgical facility can get accredited by Aetna. I’m sure you’ll have more patients if it were. Thank you!!!”
“I wish I could give Dr Osborne and his team a hundred stars. I recently had numerous salivary gland stones removed and the process was seamless from the first phone call with his amazing assistant Felicia until the moment Dr. Osborne himself pushed me to my ride.
They make you feel like family and take great care to ensure you are comfortable and informed every step of the way. Felicia worked tirelessly to accommodate our schedule as we were flying into LA for the surgery. She was always accessible, professional and knowledgeable. I had a surgical procedure done by professionals who put me first as a patient and I’m truly grateful. If you didn’t guess by now, I give them my highest recommendation.”
“I was so pleased to have Dr. Osborne and Dr. Hamilton entrusted to remove my parotid tumor. It was reassuring to know I was getting the best care available anywhere on the planet. The staff was exceptional at every level.
It is a great relief to have my conditions dealt with and not be worried about other potential outcomes in the future. My sincere gratitude and thanks to the entire OHNI staff!”
“In my opinion, Dr. Osborne is nothing short of a modern-day super hero. He came to my rescue after 12 years of seeking an alternative to surgically removing my salivary gland, the only option being offered according to mainstream medicine, to treat a stone in my submandibular gland (the risk of which is facial paralysis and other possible nerve damage). If not for Dr. Osborne’s courage to think “outside-the-box”, I would have had no other choice than to pursue such extreme and antiquated treatment.
Dr. Osborne’s innovation together with his unsurpassed bedside manner is a demonstration of what medicine was meant to be and, as far as I’m concerned, he has set a new bar for the industry.
How fortunate I am to have found a doctor who is a true champion for his patients; one who is bound and determined to prove the “impossible” possible.
I can’t thank Dr. Osborne and his gracious, caring, top-notch team enough for what could have been a very difficult and high-risk experience but instead was an incredibly seamless and pain-free one.”
“Thank you all so much for the excellent care received. I’m very happy to have my stone out of my gland now after 10 years!”
“We have had such a wonderful experience with the Osborne Head and Neck Institute. From the quickly made initial appointment to final (or semi-final) conclusion. Every member of the staff has been professional, caring, genuine, and always concerned with patient comfort.
Our research indicated Dr. Osborne was “the best” and our experience showed that to be true. We felt completely informed at each step of the way with no surprises. Dr. Osborne and Dr. Hamilton are personable and treat you like an old friend, not just like a number. No one likes having health issues, however, with doctors and staff like this, it really helps reduce your anxiety during the process.”
“I had a very good experience right from the beginning of our encounter in Orlando, Florida. I had very tough times with stone in my salivary gland. Today, first day after my surgery. I feel a lot better, thank you so much for your care. I thank God for guiding me towards you and your excellent team! God bless you and your work!”
“Dr. Osborne, Words cannot describe how grateful I am for you and your team. You’re definitely world class. From the moment I met you, you brought immediate peace. I simply cannot thank you enough for removing this “bump” in the road! James, Thank you so much for making this experience a more cheerful one with your happy drugs! Many hugs to you! You’re the best! Dr. Hamilton, Thank you for what you have done to improve my appearance. Your gentle approach made me feel at ease. I appreciate you taking your time. You did an amazing job! We are very happy we chose Osborne Head & Neck Institiute.”
“I had experienced passing a salivary stone once on my own but the second time wasn’t as forgiving. I was in blinding, throbbing pain and despite seeing a handful of doctors, received no relief. The last doctor I saw told me there was noting to be done until my swelling went down, at which point my only choice was to remove the gland. The following day I lucked out with an appointment with Dr. Osborne, who instantly prescribed me a steroid to relieve the awful pain. He carefully explained the issue and assured me it could be removed in a minimally invasive way. The following week I came in with virtually no pain, ready for surgery. The staff made me feel extremely at ease and my recovery was a breeze! Thank you! I’m forever grateful!”
“Initial visit was parotid mass. I was referred to OHNI by the sister of a friend. Referrals and reviews percentage of success is high. Scheduling progress was not satisfactory, but Ms. Winningham ended the process smoothly. The operating staff are Dr. Osborne, Dr. Hamilton, nurses and anesthesiologist.
OHNI’s reputation for the parotidectomy is very good, high success rate. Great operating staff. I would recommend.”
“Dear Dr. Osborne, Dr. Hamilton and Staff,
Just a few lines to thank you for the wonderful care you all gave me during my surgical ordeal. You know how scared I was and you all tried to put me at ease.
I’m healing well and look younger also!!
What more could I ask! Mrs. Field’s Cookies are on their way if you haven’t already gotten them.
Thanks again, I wish you the merriest of holidays.”
“There are no words to describe the gratitude I feel toward Dr. Osborne, Dr. Hamilton, and their staff. I am blessed to have found such a great organization. I had nothing but a good feeling from the beginning and still carry that feeling with me.
I was diagnosed with a parotid tumor seven years ago and my first doctor could not give me any information that made me comfortable, so I persevered and got a second opinion. The second doctor recommended I have the parotid tumor removed and so I did my own research on the internet and found Dr. Osborne and Dr. Hamilton.
When I first spoke to Dr. Osborne on the phone, everything was thoroughly explained to me. I really felt like he took his time and all the time I needed to be completely informed. I decided to schedule the surgery with Dr. Osborne and Dr. Hamilton because I felt the confidence they had in their specialties.
Along with the confidence and great communication, the Osborne Head and Neck Institute staff gave me a wonderful experience; comforting with a smooth operating team, bringing together an amazing experience.
What was said to me by Dr. Osborne and Dr. Hamilton was done. I had a great surgery and recovered quickly. I truly felt that I was in the best hands possible.
I would recommend my family, friends, and anyone that needed the same, if not similar procedure to Dr. Osborne and Dr. Hamilton.”
“I came in for an issue regarding stones in my salivary gland. When I originally discovered the stones a couple of years ago and went to a different hospital, they indicated that it was a thyroid issue, not a stone.
When they reappeared and I asked my GP he said it was not thyroid, and that I should see Dr. Osborne for a second opinion. Dr. Osborne and Dr. Hamilton made me feel confident that everything would be taken care.
I do appreciate everything that they have done, I am very happy with my results.”
“Thanks to the skilled masters I encountered all along my path way through my short but amazing experience with all at the Osborne Institute. Special thanks must go to Dr. Osborne and Dr. Hamilton for creating and using sate of the art techniques; Laurie for all her life skills including gate keeper, and thanks for the ride back to the hotel. The rest of the medical professionals involved, a huge thanks.
The common threads of peacefulness, friendliness, realness, skillfulness with the combined experience, unbeatable and unbelievable. But most of all if you are considering any procedure within this group’s skill-set you should look no further.
Use them if for no other reason than knowing that you could be part of a 100% success rate. It was absolutely amazing that after surgery one of my first questions was “Are we still at 100%” and Dr. Osborne replied “Yes”.
“Thank you everyone at the Osborne Institute. You made a scary process seem routine and comforting. I appreciate all the efforts, and I’m another happy, successful, and healthy patient.”
“I had a salivary gland stone and my recommendation from another ENT was to remove my gland with the stone. I looked for a second opinion and came across OHNI thru a web search, I saw Dr. Osborne on “The Doctor Show”.
I went onto the website and saw that Dr. Osborne and Dr. Hamilton had come up with a non-traditional way of removing stones from salivary glands, which is non-invasive. Dr. Osborne experience, realistic expectations, and innovative strategy made me more forward with the surgery.
Anyone having a stone should work with Dr. Osborne and the entire OHNI staff. I would highly recommend OHNI to others.”
“I came because of stones in my parotid duct. I had surgery to remove the gland, but still had the stones in the duct, this procedure was done by a different doctor.
After finding out about Osborne Head and Neck Institute I felt this was the place to go. I am so glad I came to see Dr. Osborne and Dr. Hamilton. They are wonderful as well as all the staff.
Thank you so much!”
“Dr. Osborne and Dr. Hamilton are greater than I expected.
Good personalities and absolutely great skills.
They are the top doctors in ENT.”
The reason for my initial visit with Dr. Osborne for a stone in my salivary gland, I was referred to OHNI by my neighbor who had the same problem. The reason I chose Dr. Osborne over my local ENT is because of his experience and expertise. The scheduling process was very easy the whole staff is very friendly.
I would highly recommend OHNI to others. Thank you OHNI.
“First, I would like to thank all the staff. Dr. Osborne, Dr. Hamilton, Dr. Smith, Dr. Laurie, Noelia, Kim and the others of this clinic. I have healed remarkably after the parotid surgery without taking any pain medications.
The day after my surgery, I visited two museums (MOCA and Disney Concert Hall); a church designed by Raphael Moneo and went to the L.A. Philharmonic Orchestra in the evening!! In addition, the next day, the Getty Center!!
It was amazing that I could do all of this and tour mansions of the Hollywood stars all within two days after surgery! This proves the skills of the doctors are marvelous!!
I wasn’t sure if I should come to the states (to Dr. Osborne) or not, since I could have the operation in Japan. But I’m very happy I did it because here, they operated on me so that I would not have Frey’s Syndrome and I would have less scarring. Not only am I very satisfied with their work but also, the hospitality of all the staff was a big comfort to me.
For someone who has come from a different country, it counts a lot! For my husband and me too!
Thank you again, and hope to keep in touch.”
“Words cannot express my gratitude to the entire staff. This has been a long journey for me that finally brought me to your medical facility. All the staff – from the receptionist, Noelia, the nurses that assisted me to prepare for surgery and the doctor’s were extremely professional, warm and addressed all my anxieties. I would like to thank you all and my God bless you abundantly!
Before I came to you, I had seen six physicians and after each visit I postponed this surgery. I was not comfortable to proceed with this surgery, until I met you guys. All the apprehension disappeared and I was ready! I loved your website – both the design and content were comprehensive!
I would like to express my gratitude to the entire staff. Dr. Osborne was a very very warm and comforting at a time when I was extremely anxious!”
“When I called the Institute I was very frightened. My nerves were all balled up to begin with. The thought of having to talk about my situation made me feel uncomfortable, due to fear. Once I spoke to the receptionist, she immediately transferred me to the doctor himself. I remember the conversation with Dr. Osborne being very pleasant. I hadn’t met him yet, but he was very pleasant. I was convinced this was the only place that was going to take care of me. I traveled to the institute, expecting to meet the doctor only. I was surprised to be able to be introduced to everyone. I found the whole staff to be very warm and professional. I found his hospitality unusual and rare, for being a medical office.
One of the things that made a big difference was how both Dr. Hamilton and Dr. Osborne took their time and actually explained to me in detail what would happen. They gave me full details of risks and complications. It just made all the difference in the world to me. I would recommend both Dr. Osborne and Dr. Hamilton to anyone. I never knew needing to have surgery would turn out to be a wonderful experience.
The Osborne Head and Neck Institute is a professional and family – like atmosphere.”
“The reason for my initial visit with OHNI was for a stone in my submandibular gland. The reason I looked for a second opinion was because I wanted to remove the stone without surgery, I began to do some research and came across OHNI.
Dr. Osborne said on his website that he could remove the very large stones without removing the gland. No one I talked to in New York was willing or able to do that. I would definitely referral to OHNI the surgery went really well.”
“I met Dr. Osborne and Dr. Hamilton after almost 20 years of pain and unanswered questions. After meeting with every Head and Neck doctor in Miami, New York, and anywhere else I found OHNI on the internet and hoped they could finally figure out why it felt like I had an electrified knife in my ear that was literally destroying my marriage, my law practice, my relationships, and my life.
Dr. Osborne and Dr. Hamilton not only listened to me and understood my situation both medically and otherwise, but they were confident in their skills and experience such that I knew they could get the tumor out without paralyzing my face or injuring me permanently or disfiguring me. I am terribly vain, and I wanted to look better after surgery! The Doctors have done the impossible they removed over ten tumors which were entangled in my nerves, and I am moving my face and look better than ever!
The pain that controlled and ruined my every waking moment (and most times, sleep was impossible) is GONE! Dr. Osborne and Dr. Hamilton are more than just excellent surgeons. They are such wonderfully caring, cool, and excellent individuals. They really do make the world a better place, and I love them and their staff.
Thank you all for my new Life!”
“I had a growth on the left side of my cheek; I had gone to several doctors that weren’t sure of what it was. The location seemed a little different than a parotid gland tumor. I was uncomfortable with the answers I was getting so I started searching the internet and came across The Osborne Head and Neck Inst. I called and Noelia said they were going to be in Orlando, FL the next day for consultations I begged her for an appointment, she was able to fit me in and when I brought my MRI’s Dr. Osborne and Dr. Hamilton immediately explained that it was a rare Tumor because of the location in my accessory gland and only 20% of the population are born with this gland.
After battling with insurance for a year and not being able to find a qualified doctor in my area I decided to trust my gut and go “Out of Network” and have OHNI remove my Tumor. I knew they were the best surgeon to operate on me. They were kind, professional, and explained everything to me perfectly. Their staff members are courteous and very helpful. Noelia walked me through the process via email until I arrived to Los Angeles. The Anaesthesiologist was wonderful as well.
I would highly recommend OHNI and feel blessed to have found them. Thank you Dr. Osborne.”
“I really didn’t know what to do or where to turn. I had a parotid tumor on my face which was getting bigger as time passed. The doctors I had seen before Dr. Osborne would have left my face with a dent in it, and that I couldn’t tolerate.
I knew I had to make a decision, and I am so happy that I heard about Dr. Osborne because he did such a great job with my face and I will be forever grateful for his expertise and caring, not only has he done wonders for my physical appearance but also for my emotional well being which is equally important.”
“Initially I visited Dr. Osborne’s office because I had been diagnosed with a parotid tumor and after seeing 2 other physicians’ offices I still did not feel comfortable with what they had to offer.
I liked Dr. Osborne from the moment I met him, he was direct, honest and provided much more information in his answers than any of the other physicians had given me in the past. His professionalism was exceptional.
Another factor that helped me make my decision was the presence of Dr. Hamilton during the entirety of the surgery. The prior physicians had not mentioned the possibility of an indentation nor treatment for it.
I found Dr. Osborne through a coworker who went on Google and found the website, she gave me Dr. Osborne’s information immediately. I have to say, I was impressed with the website, I found it excellent, and very informative.
It’s been almost two years since my surgery and you can’t even tell I had anything done. I feel great, I am very pleased with the results.”
“I spent months being misdiagnosed and when I was finally diagnosed with a parotid tumor, I was told I needed to find a really good doctor to remove it. I started searching on the internet and Dr. Osborne was the first to pop up. I read many testimonials and even watched the procedure. Right away I made an appointment. After a couple of office visits, a cat-scan, MRI, & biopsy I was diagnosed w/ Adenoid Cystic Carcinoma. Dr. Osborne suggested that I have 2nd and 3rd opinions done, so I did.
Right away after meeting and talking with other doctors my heart kept telling me to go with Dr. Osborne, so that’s exactly what I did! I went back to discuss the procedure and meet with Dr. Hamilton. After meeting Dr. Hamilton I just felt that much more comfortable and that much surer they were the right doctors for me. I’m so happy I followed my heart and truly feel that it was a blessing to find Dr.Osborne and to have him and Dr.Hamilton as my doctors! Thank you Dr.Osborne & Dr.Hamilton for making me feel so comfortable and doing the best job you could do! Well if you are reading this, then you came to the right place, make your appointment and after meeting with Dr.Osborne you will know exactly what I mean!”
“Thank you to Dr. Osborne, Dr. Hamilton, and Noelia and everyone else at the Osborne Head and Neck Institute for making my surgery a success. I was terrified at first, but everyone here calmed my nerves with explanations and answers to all of my questions.
I am positive that I made the right decision, and it was definitely worth the trip to have the best doctors for the job.
“I had difficulties with my right and left parotid glands since mid 2008. I started seeing an ENT specialist who was monitoring the growth of my parotid glands. In February 2009 I was finally diagnosed with having two parotid tumors, one on each side of my neck. The doctor, who I was seeing, said they were nothing and “I could live with it”. That was not acceptable to me, so I began to search for the best doctor I could find. Searching for parotid tumors via the internet, the first person to always come up was Dr. Ryan Osborne.
I wrote a letter to Dr. Osborne’s office in April, and received a phone call from Noelia his surgical coordinator, shortly after. She then set up a phone consultation, so I could speak with Dr. Osborne. He was a very kind gentleman, and extremely detailed in explaining the procedure to me. I knew he was the right doctor that I would need, he put me at ease.
I feel blessed to have come across such a great doctor and office. They were very helpful I appreciate them all very much. I would certainly recommend Dr. Osborne to anyone in need of head and neck surgery, he’s fantastic. I look great you can’t even tell I had surgery. God bless!
Dr. Osborne and Dr. Hamilton, you are the best in the head and neck game. I praise and thank god in tears of joy for your help. I love you and your staff so much.”
“I was not comfortable with the first surgeon I consulted with but I felt much more comfortable with Dr. Osborne as he took the time to explain and answer our questions.”
““The reason for my initial visit with OHNI was for a stone in my salivary gland; my doctor in San Diego wanted to remove my gland by making an excision on my neck. I started to do my research online and came across OHNI, and the procedure could be performed through the duct and or mouth to remove the stone. Dr Osborne was relatively close and after meeting with him and researching his practice I was very impressed.
I would definitely recommend OHNI to others. Dr. Osborne and the staff, I would like to thank you for all you’ve done for me, thank you for making me feel comfortable and taking the time to explain to me all my options. I’ve had a plenty of surgeries but this office is top notch.”
“I can’t begin to express how lucky I feel to have been in the care of Dr. Osborne and Dr. Hamilton. I discovered my tumor in January and was terrified. My own ENT told me that his group “had reached the end of the road”, and they did not know how to help. My friend had suggested I meet with Dr. Osborne and Dr. Hamilton. I was a mess! When the time came, they explained everything. I asked many, many questions, they were all answered. I left the consultation with confidence.
The arrangements were made and I traveled over 2000 miles for the surgery.
I was scared to death. The doctors seemed too good to be true, but they are perfect! They were able to remove the tumor and one day later I am extremely happy with the results. They are my life saviors.
I also must mention the staff they have all been so kind and helpful. Noelia always took my calls, Laurie the anesthesiologist was so sweet. She called and spent over an hour speaking with me prior to the surgery. Terry was also wonderful answering all my questions.
I feel I owe them so much. They are my true heroes. I would highly recommend the OHNI group.”
“My experience with OHNI from the very beginning has been wonderful. After approximately 6-7 years of having this tumor in my right parotid gland I decided it needed to come out and resolve this issue, one way or another. The doctors I consulted with before Dr. Osborne and Dr. Hamilton, created a considerable amount of anxiety for me. I did more research and came across OHNI, everyone on the staff has was very kind, courteous, and helpful.
My experience on my day of surgery was great! Steve my anesthesiologist was amazing. We talked a week before surgery and he put my mind to rest on several matters. My pre-op appointment with Dr. Osborne and Dr. Hamilton assured me I had found the best. As you can tell I have nothing but glowing accolades for these doctors and the entire staff. I am very grateful to everyone at OHNI and would say if you want the best come here to OHNI, by the way the tumor was benign and the healing already looks great. I am forever grateful for these two doctors. May God continue to bless everyone here at OHNI and their families.”
“My experience with the OHNI team has been wonderful. I found Dr. Osborne through an internet search and reviewed his work with the parotid gland. I was highly impressed, but figured I wouldn’t be able to see him figuring it would be an associate. Just the opposite, the staff was very accommodating in getting us to see Dr. Osborne. I have appreciated Dr. Osborne’s confidence, but also his compassion, dedication, and important to me his sense of humor. He took the time to answer all questions for my wife and me, never feeling as if he was rushing us.
Dr. Hamilton shares many of the same attributes, as we found him quite engaging, interested and highly competent. The day of the surgery all of the staff could not have been more friendly and helpful. Steve called the day before and he was very kind with also a good sense of humor. The staff was all extremely professional, competent, friendly and caring. Dr. Osborne spent considerable time after surgery talking to my wife and mother. He helps people feel at ease. I am very appreciative of the care I have received.”
“Frank is doing wonderfully! He had a very fast and healthy recovery. After being dissatisfied with a consult in Florida, with an ENT Parotid specialist, he felt blessed to meet such wonderful doctors as Dr. Osborne and Dr. Hamilton.
He came in very worried and concerned about the tumor, since he had waited a very long time, but Dr. Osborne took his time and put him at ease in making his decision to have surgery. His post-operative appearance was just wonderful.
He would definitely not think twice about recommending Dr. Osborne to friends and family.”
“I came to the Osborne Head and Neck Institute to have a parotid tumor removed. I heard about Dr. Osborne and Dr. Hamilton through their website. I had consultations with four different surgeons before choosing to come to LA. After all of the consultations, Dr. Osborne was the only surgeon who made me feel more comfortable about having surgery. I really appreciated his thorough approach and the planning that went into the procedure. He is the only physician to request an MRI, the only physician to offer a more minimally invasive procedure, and the only physician to work with a plastic surgeon to do a cosmetic closure.
Once in LA every interaction I had with both Dr. Osborne and Dr. Hamilton reassured me that I had chosen the right doctors. The answered all questions I had and were very available to me both before and after the procedure. Additionally, all of the office staff, nurses, and the anesthesiologist were excellent. I always felt I was in good hands. I am 100% satisfied with my decision to have Dr. Osborne and Dr. Hamilton do my surgery. I would recommend them to anyone.”
“I came to Dr. Osborne for stenosis in my parotid gland. I started my research online and came across OHNI, after reading all the wonderful success stories I decided to book surgery with Dr. Osborne.
Dr. Osborne and his staff are very friendly, great service, and fantastic people. I would highly recommend OHNI to family and friend’s this is by far the best class of medical treatment I have received. Each staff member was outstanding. I would not be hesitant about anything that I had to have done at this facility.
Thank you Dr. Osborne.”
“The reason for my initial visit was for a stone in my salivary gland. I was referred to Dr. Osborne by another physician. The reason I chose Dr. Osborne as my surgeon was because of his experience and knowledge.
The staff is very friendly and very informative; the scheduling process was fast and easy. What I liked best about my surgery is that I do not have any scars. I would highly recommend OHNI to others.
Thank you Dr. Osborne.”
“I am extremely pleased with Dr. Hamilton and Dr. Osborne. As an RN with 35 years of experience in the medical intensive care units, I can say that these physicians/ surgeons are a class act all the way. I was comfortable with Dr. Osborne right away. After going through the extensive and informative website, and the initial phone consultation with Dr. Osborne, I was at ease with his patient care and sure of his competency.
Not once was I dissuaded from my initial assessment. Lisa Duarte was a patient and concise liaison in assisting me with the stuff I needed to do on my end. It was a pleasure to meet her for the first time. The day before surgery, Terry, the PA made sure I knew each step of the process before, during and after the procedure, as did Steve the anesthetist. Stephanie, the nurse who took pictures and cut off the bandages was kind and professional. Anita and Rose were always attentive on the phone. Dr. Osborne and Dr. Hamilton absolutely get it right from beginning to end.”
“I was in a lot pain due to a salivary duct stone. My doctor referred me to a local ENT who wouldn’t see me for 3 weeks. Dr Osborne was willing to see me the next day. A CT scan showed a large stone and I was scheduled for surgery 2 days later.
Immediately after surgery the pain was gone! I have been most impressed by the expertise, and by how friendly everyone is in the office.
Thank you Dr. Osborne.”
“The reason for my initial to OHNI was for a right parotid gland stone. This was my 3rd opinion because no ENT’s performed Sialoendoscopy in Houston, TX. My only option was a parotidectomy. I did some research online and found OHNI. The reason why I chose Dr. Osborne is because of his expertise and experience with parotid gland. I wanted to save the parotid gland.
You always read “testimonials” on websites with a grain of salt. The testimonial about OHNI staff, in my opinion were spot on you’ll not receive better care of professionalism elsewhere. I want to thank the whole staff for excellent care and actually a wonderful experience. Thank you OHNI.”
“I noticed a small lump near the bottom of my ear a few years ago. When I asked a doctor about it, she said it was probably a calcium deposit. In early May 2011, I noticed that it had changed in size and shape and I was referred to an ENT. After some tests, the diagnosis was confirmed. It was a benign parotid tumor. He provided me with an explanation about parotid tumors and how they are generally removed. Although I felt quite comfortable, I wanted to see if there were other doctors I felt more comfortable with.
I wanted the ENT that other ENTs would go to for the procedure, the absolute most specialized person. I read all about Dr. Osborne and Dr. Hamilton, and all of the testimonials, etc. I also checked to see if they were in network with my insurance. All looked good. Of course my family and friends suggested that I try to find someone just as competent closer to home. I looked all over the state of Texas and continued to look outside of Texas. Still, nothing sounded as great as OHNI. I schedule a phone consultation with Dr. Osborne. My decision was made. I had found my doctors.
I found out that not everything was considered in network with my insurance, as a graduate student I don’t exactly make a lot of money. People really questions this, and I had to explain that the cost is still worth it if you consider the alternative.
I am so happy that I made this decision. I just felt like I was in the most capable hands after meeting everyone at OHNI. Fortunately, I did not suffer any nerve damage, but I think it says a lot about everyone working with OHNI for me to have that level of comfort and respect. Surgery is probably never going to be fun, but they made it a very comfortable experience. I would like to thank everyone that helped out with the scheduling to the surgery. I feel like I’ve spoken with Noelia 100 times and she was always very responsive and helpful. Laurie made the best anesthesia cocktail because I didn’t feel nauseous at all. She and Stephanie really helped me to feel very comfortable before the surgery.
Of course, I would like to give a million thanks to the surgeons. I was going to be scared regardless of where I was. However, you really helped me relax and I knew all would work out.
Thank you so much for taking the time to make me feel like a priority and not just a patient in room 3. You did amazing jobs and I will always be grateful.”
“The reason for my initial visit to OHNI was for a growth in my parotid gland. I saw Dr. Osborne on “The Doctor Show” and on the web, the reason I chose Dr. Osborne as my surgeon is because he specialized in the salivary glands.
The scheduling process was very good, professional and Christine Owens has been very comprehensive and helpful through the entire process, what I liked most about OHNI was our conversation and consultation that I had with Dr. Osborne via telephone. I would highly recommend OHNI to others. The surgery went very well. Thank you Dr. Osborne.”
“I believe that anyone who has been diagnosed with parotid gland tumors, lesions, or cysts that require surgical removal and treatment should certainly make it a priority to discuss his or her case with specialists at the Osborne Head and Neck Institute. After my initial diagnosis, I consulted with several specialized head and neck surgeons in Toronto, Ontario, Canada. I also carefully researched the Osborne Head and Neck Institute, as well as Dr. Osborne and Dr. Hamilton. I found that the Institute’s specialized and focused approach to treating my parotid gland tumor was truly unique. As a Canadian citizen, this type of surgery is available in Canada, and the surgery is fully paid for under Canada’s universal health care system.
After my research, various consultations with Canadian surgeons, and discussions about my case with Dr. Osborne, I concluded that it was in my overall best interest to have the surgical procedure performed at the Osborne Head and Neck Institute in Los Angeles, California. I paid for the surgery out of my own pocket.
The doctors and staff at the Osborne Head and Neck Institute were very professional, skilled, empathetic, highly qualified, and very understanding of my situation. I had an excellent surgical outcome; there were no facial deformities, as well as no paralysis and no damage to facial nerves. A few months after surgery, I am pleased to report that I have no noticeable scarring – in spite of the fact that my tumor was quite large and the procedure was rather complex. Each and every day I am noticing that my surgical site continues to recover very well.
All of these factors are a testament to the experience, skill, and expertise of Dr. Osborne, Dr. Hamilton, and the entire surgical and customer care team at the Osborne Institute. I encourage everyone who is facing a similar problem to read the Osborne Head and Neck Institute’s website carefully and to follow up with a consultation. Needless to say, I am very pleased with my decision.”
“The most important concerns I had were that the tumor was removed and I have full movement of my face. Both issues were handled superbly. I couldn’t be happier with my results. Dr. Osborne and Dr. Hamilton were extremely considerate, kind, and gave personal attention.
The day of my pre op visit everyone was helpful and lovely as well. I felt uber cared for and that my well being was their primary concern in all aspects. Just had my surgery 6 days ago and healing very quickly. I felt comfortable and that this scary and very serious operation would go well and it did! I would highly recommend OHNI to others.”
“My experience throughout this surgery was actually pleasant. I had no pain or major discomfort.
Both Dr. Osborne and Dr. Hamilton were the most caring and amazing doctors. I am so thankful and grateful that I had the surgery with them.”
“Dr. Osborne and Dr. Hamilton have created absolutely the best process I could imagine. From the information online, it sounded like this was the place to go for a parotidectomy and it was even better than I imagined. It is just so nice and easy to be here too, everyone in the office seems like they enjoy being here and like working together.
Surgery day was easy and they made me feel comfortable and confident, and unlike my previous experience with doctors both Dr. Osborne and Dr. Hamilton actually talked with me and made me feel like we had contact, not just a 10 minute quiz on my medical condition. It’s something I didn’t know I missed in medical care until having this outstanding experience. Thank you so much to everyone at OHNI.”
“The reason for my initial visit with Dr. Osborne was for a parotid tumor. I wanted someone with best experience and track record preventing facial paralysis. I started to do some research online and came across OHNI, after looking at many doctors and trying to find someone in my area but found scant information on my local ENT’s, assumed if they were very experience there would be more information.
The reason I chose Dr. Osborne was because he had the best experience and comfort level after meeting doctors in Houston, TX. The physicians and staff were very informative, courteous and I felt they were treating me like they would their own family or friends.
I would highly recommend OHNI to others, Thank you for taking care of us so well!”
“I came to see Doctor Osborne for a second opinion for a stone in my salivary gland, but after meeting with him and his staff I never went back to my original doctor.
Dr. Osborne is a great physician and has an amazing staff. My procedure couldn’t have gone smoother.”
“The reason for my initial visit with OHNI was due to a stone in my salivary gland with swelling and pain. Another physician tried to remove the stone but was unsuccessful. I started to do some research online and came across OHNI. After meeting with Dr. Osborne and Dr. Hamilton in NYC, I felt convinced that he will get the stone out, the scheduling process was very smooth.
My whole experience with OHNI was flawless from beginning to end, great medical care, and excellent customer service. I would definitely recommend others to OHNI especially because I had such a great experience. My entire experience was beyond what I expected. Everyone was exceptionally nice, including all the medical staff and office staff. Dr. Osborne did what others were not able to do and it took him 15 minutes. I will forever be grateful to OHNI; they get 11 out of 10 from me! Thank you OHNI.”
“Many people questioned my husband and me as to why I would fly out to California for the procedure. After all we live outside of Boston with “the best hospitals” in the world. We did a lot of research and met with several doctors. Then we spoke with Dr. Osborne and we knew right away that he was the right person for the job. We are both so pleased and can never thank you enough for your expertise, care and compassion.
When I look in the mirror the lump between my jaw is gone. My face looks normal once again. No paralysis, no Frey’s syndrome, no discernible scar, and little discomfort.”
“Thanks to all the medical staff from Dr. Osborne’s office and especially Dr. Osborne. He is the best! The surgery for submandibular gland was done very professional and without any problems after the procedure. It was comfortable and easy. All the staff is very polite and friendly.
I am very happy to have chosen Dr. Osborne.”
“I had three salivary gland stones and had the surgery to remove them. Dr. Osborne did a really good job. In 2009, I had the same surgery and Dr. Osborne also did a great job then.
Thank you very much. Dr. Osborne is the number one doctor in this field. I thank again all of Dr. Osborne’s office staff.”
“My 12 year old daughter had a salivary gland stone which was misdiagnosed by the ER and pediatric ENT. I went to seven doctors before I could find someone that had seen a stone in a child.
The one oral surgeon told me he could cut it out but had only performed the procedure 10 times. This was not someone I wanted to send my child to. So I decided to start searching the internet. I found Dr. Osborne!
The procedure went great! We were thrilled with the results!”
“Dr. Osborne and Dr. Hamilton are excellent surgeons.
I am fully satisfied with the end result of my operation.
I highly recommend both of them to my family, relatives and colleagues without hesitation when they need head or neck procedures.”
“The reason for my initial visit with OHNI was for salivary gland stone. This was my second opinion, the reason I chose Dr. Osborne was because he was the only ENT doctor that does minimal invasive procedure for salivary gland stone removal. The staff was very professional, friendly, and fast. The scheduling process was easy and great!
Thank you Dr. Osborne.”
“The reason for my visit was to discuss a Sialendoscopy, its unfortunate that nobody in Hawaii has experience in this procedure. I have suffered for many years with swelling in my submandibular gland and I knew it was time to do something about it. My ENT doctor back home mentioned about Dr. Osborne.
Based on my research OHNI doctors in Los Angles are the best for head and neck problems. Christine and Noelia were very helpful and friendly when I was communicating with them while still in Honolulu. I am doing well after surgery and very grateful for everything. I would recommend OHNI to friends and families for surgery or any ENT needs.”
“I was referred to Dr. Osborne by Dr. McCarthy who diagnosed a stone in my gland. From the first time I came here everyone has been very kind and caring. This is the first time I’ve had a stone and everyone made me very comfortable about the procedure. Dr. Osborne talked about what he would be doing and put me at ease. He told me the procedure would be no problem.
Before and after the procedure I received phone calls to make sure everything was okay, which was comforting to keep in contact.
The anesthetist and all those involved demonstrated the utmost concern and it was appreciated.”
“Dr. Ryan Osborne is definitely a visionary, a man ahead of his time. I was very impressed with his staff and their obvious high level of skill.”
“The reason for my initial visit with Dr. Osborne was for salivary gland stone. I heard about OHNI thru a searching online and came across “The Doctor Show” I noticed that Dr. Osborne has a non-invasive technique in removing salivary gland stones.
I chose Dr. Osborne because the physicians in Alaska do not offer non-invasive. The scheduling process was pleasant, what I enjoyed the most was the follow up email reminders from the staff. The staff is very professional, and friendly. I would highly recommend OHNI to others.”
“I came to see Dr. Osborne and Dr. Hamilton for a parotid tumor after seeing two other physicians and being somewhat frightened and very concerned. Their approach to treatment and concern about humanity was evident from the start. I am so happy that I found them and would travel even further if I ever needed their expertise and care again.
The careful planning of their practice and staff is evident at every stage.
I thank them for the professional care and the compassionate delivery of same.”
“I was misdiagnosed as sinusitis for years, and was referred to several other doctors, including a cancer center, all of whom were concerned I might have cancer. They recommended immediate removal of my submandibular gland after explaining the risks of the debilitating and invasive surgery, but no one would tell me for certain that it was cancer, and said the only way to be certain was to remove the gland.
I wasn’t willing to risk the surgery without knowing. So after extensive research, I found OHNI on the internet. I immediately called the office, and the assistants were very helpful and informative. I set up an appointment and scheduled surgery – not the invasive debilitating surgery I had been told was my only option, but the new microsurgery techniques used by OHNI. I was back to work within a week, with no obvious signs except the new lack of stress from worrying about my health.
I truly believe Dr. Osborne saved my ability to speak and move my face.”
“I first came to OHNI by researching on the internet; I had seen 4 other specialist before coming to Dr. Osborne who was at this point my 5th opinion. I was told by other physicians that they needed to remove my gland. I did some research online and found Dr. Osborne and notice that he performed minimally invasive Sialendoscopy to remove the stone from gland.
Dr. Osborne is wonderful; I am not in any pain or discomfort. I have fully recovered and back to normal life, I am able to eat without having my face swell. I would recommend Dr. Osborne 100% to anyone needing surgery. It was worth traveling from Washington State to California. Thank you Dr. Osborne.”
“I first came to visit Dr. Osborne because I had been diagnosed with a submandibular gland stone. This was my second opinion; I had my first visit with an ENT who did not order any exams neither did he provide me with any information about my condition.
During my meeting with Dr. Osborne he showed to be knowledgeable and thorough. I felt at ease and trusted him to remove the stone and leave me to have an easy recovery.”
“I don’t even know where to begin to tell you how happy I am. From the first phone call to Noelia, until I was wheeled to a cab in a wheel chair, I was treated like royalty. I visited four ENTs in the Chicago area with one claiming to be the top ENT (in my opinion self proclaimed) and they all told me the same thing: “Either leave it (salivary gland stone) there or we can remove your entire gland.”
As neither of these was an option to me, I searched the internet and found Dr. Osborne’s website. I loved the fact that Dr. Osborne was a man his word. He told me he would get the stone out and he did. Please don’t think that I’m exaggerating when I say Dr. Osborne has changed my life forever, because he did. Dr. Osborne is definitely Top Doc in my book.”
“I can’t even begin to express how grateful I am that was able to have my surgery done there. Dr. Osborne made that possible. THANKS for giving me ‘hope for my future’ (my face), considering we have a family of ten, six still at home. You people are all AWESOME and AMAZING (I realize none of us are perfect). You together make a HUGE difference in people’s lives. I’m just one of so many. I can never thank you all enough – everyone was so kind and personable every step of the way.
Dr. Osborne was SUPER in his care of my surgery, face, and in taking the tube out Saturday am. Dr. Hamilton did a GREAT job in making my would be ‘dent’ and face look normal again. Terry was so nice to make sure I was OK & follow-up afterwards. Noelia and other gals were so very efficient and kind. I’m really trying not to over-do it here, but I’m just being honest from my heart. Just in case any of you don’t realize how important you are – YOU ARE!! God gave you all individual abilities to carefully care for those who come to you. I can never repay you all, but I know HE can, and I seriously will pray that He will bless you back, and show His love for you. You were a very important ‘chapter’ in my life (short, but sweet). God bless you all good!”
“Being a physician myself, I decided to get myself scanned for the right parotid tumor back in August of 2009. I was able to speak with several colleagues in Los Angeles, CA and do some of my own research and discovered the Osborne Head and Neck Institute.
Dr. Osborne and Dr. Hamilton were very much suggested and once I had met with them, they were both more than accommodating. The staff was excellent and made the process quite exceptional. I already have recommended family and friends to the Osborne Head and Neck Institute.”
“I made my first visit with Dr. Osborne to discuss my diagnosis of pleomorphic adenoma of right parotid tail. This was my 2nd opinion because the oncologist I visited at Hopkins had no experience with minimally invasive techniques and employed no reconstruction. I chose Drs. Osborne and Hamilton to be my surgeons because their professionalism during the consult exceeded which was evident on the practice’s website (which is of extreme high caliber). Their innovation asa team in a field which appears to suffer from a lack thereof. There is no substitute for experience and creativity, plus nationally they appear to be in a class of their own with regard to these factors. Thank you for a successful surgery and great outcome.”
“The reason for my initial visit with OHNI was for a salivary stone in my salivary gland. I had this problem for many years. I started to do some research and came across OHNI online.
Dr. Osborne was my second opinion. The surgery went very well I am very happy, I had mild swelling after surgery but overall great experience. Thank you.”
“I came to Dr. Osborne based on a recommendation from Dr. Finnerman in Los Angeles and researching online. Dr. Finnerman wanted to remove the gland immediately, but after reading medical papers on Trans oral removal of stones, I told him I really wanted another solution and he was good enough to refer me to Dr. Osborne for a second opinion.
I just completed oral surgery on my submandibular gland and two stones were removed successfully. The office was very attentive and the doctor spent a lot of time explaining and answering questions. I’m very happy with the experience.”
“The reason for my initial visit with Dr. Osborne was for salivary gland stone. I chose Dr. Osborne because other ENT surgeons did not have the expertise and possible resolution that Dr. Osborne and Dr. Hamilton have. I trusted their experience and reputation. Dr. Osborne has offered me a resolution and he has the skills and experience other head and neck surgeons do not have. We saw a segment of The Doctor’s show, and I also did my research online.
The reason I chose Dr. Osborne was for their expertise, experience, professionalism, integrity and compassion. I would absolutely recommend others to OHNI. My sincerest gratitude for all that you’ve done for me. Thank you very much for the exceptional care, professionalism and compassion you’ve rendered.”
“I initially came to see Dr. Osborne because I had an ongoing problem with a salivary gland infection. Doctors would treat it with antibiotics but as soon as the course was through my face would swell up again. Even my own doctors didn’t take the problem seriously. Dr. Osborne explained the need for a scan and possible surgery. I was a little frightened of yet another surgery but mine went so well and with minimal anesthesia. I felt well-cared for by a top-notch team that works together well. I specifically was grateful to the nursing staff and my anesthetist who found out I was diabetic, 4 days before surgery, the same time I did! She spoke to me personally and made sure I was safe and comfortable. As for Dr. Osborne I cannot praise him enough as a doctor, a professional and a person. He listens and hears what you say and treats you as an equal. He cares about your health but also your total well-being. I would recommend him and his staff to everyone I know.”
“This was my second time developing the salivary stone condition. The first time I had them surgically removed. It was successful but painful and took 2 weeks to recover. This 2nd time I saw Dr. Osborne who used his non-surgical scope to remove the stones through the gland opening. He took 20 stones out. The procedure took less than 2 hours and within 2 hours of recovery I was already feeling better. Within 6 hours I was eating solid food and within 3 days I was fully recovered. No pain! Thanks to Dr. Osborne, Noelia and the entire staff at the Osborne Head and Neck Institute. Happy New Year!”
“Dear Dr. Osborne, Dr. Hamilton and Staff, Just a note to thank you for the excellent care I received at your office. I am delighted with the results from my surgery. No swelling and no pain – and the stones are gone! Again, thank you for your care and professionalism.”
“The reason for my consultation with Dr. Osborne was for a parotid tumor, I was looking for a doctor I trusted to perform surgery on my parotid Tumor. This was my 3rd opinion because the last 2 surgeons that I seen did not have vast experience in removing parotid tumors. I heard about OHNI on the internet. I chose Dr. Osborne and Dr Hamilton because I was convinced that they were a team that worked together and had a vast experience with the various situations and circumstances that were involved in removing a parotid tumor and leaving your face looking normal. I would recommend OHNI to anyone in a heartbeat. I can’t express how satisfied, so joyful, I am with the results of my surgery. I just want to thank Dr. Osborne and Dr. Hamilton along with their wonderful staff their care.”
“I found a lump under my jaw that made me worried, after a few doctors and medication that did nothing I checked the internet and found others with the symptoms. I took the advice and went to an ENT doctor and he verified that it was a stone in my salivary gland. He immediately wanted to remove the gland, and that was not an option for me. I did some researching online and came across OHNI and I liked his approach but he was so far away from home. I looked for doctors in Tampa, FL but all recommend that my gland be removed my choice was to go to California it turned out to be the right choice. His staff treated me with respect their follow up phone calls were on time and explained everything to me. All my questions were answered and my prayers. I would highly recommend OHNI to others seeking quality care.”
“The reason for my initial visit with OHNI was for a bilateral salivary gland stone; I had an infection in my salivary gland and was at Hoag hospital. That is where I found out that I had stones in my salivary glands. My Dr Feinberg referred me to Dr. Osborne. There wasn’t a doctor in the OC area that removed stones through the bottom of my mouth. When I came in to OHNI I was impressed above records. This office is a class act! I felt very secure in their hands. I would certainly recommend to OHNI and will report to my primary Dr. Feinberg and Dr. Storch of the great treatment that I received!”
“About 10 years ago I noticed a lump on the side of my neck that slowly started to protrude in growth. Officially I was diagnosed with a parotid tumor five years ago & consulted with my physicians in my area. Throughout all the consultations, I set up an appointment with a doctor who was at a fine university in my state. This doctor was knowledgeable about my tumor, but he mentioned he did “SOME SURGERIES”. I knew my search for the right doctor would have to expand past my own state. I wanted a doctor who knew in depth every aspect of my surgery & dealt with parotidectomies on a higher bases. I went online & read over many sites, but parotid.net was the most resourceful. It even had an animation of my surgery. I was truly amazed, although what was impressive is that Dr. Osborne’s explanation of the surgery was just as detailed & he even discussed my nerves & how they would be monitored. I flew in for my actual consultation with Dr. Osborne and Dr. Hamilton & felt the whole visit was very informative & detailed. They went over every aspect step by step. Both the doctors knew what they were talking about, which gave me the comfort to proceed with my surgery. The outcome was great; my scar is not even visible. They did an excellent job & I must say their office staff was very hospitable. I am definitely going to recommend them to anyone in need!”
“I had many phobias regarding needles and other things as well. This group was attentive to all of them. The doctors are genuine and wonderful. If you are used to doctors with attitudes and complicated staff, then you are in for a complete change. This office offers a very personal approach, and listens to your concerns. I would not settle for less!”
“I was diagnosed with a parotid gland tumor in Santa Barbara, CA. After being told I’d need surgery involving a very large incision around my ear and down my jaw line. “No one does it differently than this”. Given the substantial risks for facial paralysis with this surgery, I decided to search the web for alternatives. The first site to pop up was the Osborne Institute. From the first image of Dr. Osborne welcoming me to the site, to the simple explications and graphic examples of the very unique minimal incision technique they’ve developed, to the fact that they specialize in this surgery and do many of them compared to other doctors, I was sold. From the initial consultation through the surgery prep, surgery and post op check the way a whole team involved. I’ve never been attended to by so many personable, easy going and competent doctors. They spend lots of time with, aren’t rushed to see their next patient. If you are facing this kind of sensitive surgery, you can feel comfortable putting yourself in their care.”
“I am very thankful to have met both Dr. Osborne and Dr. Hamilton. I know I was in good hands with my surgery. Thank you Steve for calling to check on me the morning after surgery. I am truly blessed to have found OHNI.”
“I was referred to the Osborne Head & Neck Institute by my local ENT specialist for treatment of my parotid tumor. We initially met with Dr. Osborne. He thoroughly explained my condition, options and took the time to answer all of our questions, even those we did not know to ask. We appreciated his time, care, attention to detail and expertise. The office staff was friendly, attentive and helped us feel comfortable. Noelia is fabulous! She attended to every detail of my surgery and was always available to answer our question. Dr. Osborne and Dr. Hamilton performed my surgery. Their expertise and bedside manner is impeccable… the best I’ve ever experienced! They not only took good care of me, they also made my family comfortable and feel at ease. Laurie my anesthesiologist was wonderful. She is caring has a great sense of humor and ensured. I had good sleep and sweet dreams during my surgery. Post op, Dr. Osborne and Dr. Hamilton ensured all of our questions were asked and answered. Their caring and attention to detail is unparalleled. Their staff and facilities are absolutely the best!!! I would recommend OHNI and Dr. Osborne and Dr. Hamilton without hesitation. I feel fortunate to have them as my doctors. They have changed my life for the better. Thank you to everyone at OHNI for taking such good care of me.”
“My overall experience with the Osborne Head & Neck Institute went rather smoothly. I was extremely afraid when I learned that I had to have a procedure that was not really an option. I am very pleased with the results. The doctors and the entire staff were very pleasant and I would definitely recommend them.”
“Dear Dr. Hamilton and Dr. Osborne, You have both been wonderful and I wish to thank you for taking care of me. May God bless you and your family. Take care.”
“I had a tumor in my parotid gland and my surgeon in OK wanted to remove the entire gland. This procedure also put me in much greater risk for facial paralysis and Frey’s Syndrome. This was not an acceptable solution! My wife and I searched for an alternative solution and found Dr. Osborne. We flew out and met with him and he approached this procedure as if he was in my shoes.
When we talked about possible nerve damage he began telling me that any significant damage was not acceptable. My other surgeon was kind of matter of fact and said it was not only possible but probable. Dr. Osborne and Dr. Hamilton took their time and did a great job. I have a fully functioning gland and no nerve damage. Better than new. I would highly recommend OHNI to anyone who cares about the results of their surgery and demands the best! If you don’t care, then anyone will do.
From the patient’s wife:
Dr. Osborne and Dr. Hamilton are so informative and put my husband’s health as #1 priority no matter what. I appreciate their care, knowledge, and gentle nature. We felt very at home and well taken care of by all the staff.
May God bless you in your practice. We are proud of you.”
“I cannot express my gratitude enough for the excellent job Dr. Osborne and Dr. Hamilton and their staff did on my parotid gland tumor. I was diagnosed with it seven years ago and spent the last 7 years interviewing ENT’s and searching for someone who had a less invasive way of removing it and a way to monitor my nerves during surgery and a plastic surgeon to open and close the site.
These doctors have exceeded all my expectations on every front. I was very relieved after our initial visit, the surgery went off without a hitch and the recovery has been easy. I highly recommend these doctors for anyone with parotid gland issues. They are light years ahead of anyone else in their specialty! We really appreciate everything they have done for us. Thank you so much.”
“My initial visit was the result of two prior surgeries that were unsuccessful.
After my second surgery I was determined there was still a tumor in my face. My surgeon was recommending radiation on the right side of my face. I did not agree with this as a solution to my problem, so I started looking for an alternative. I saw this webpage.
It just felt right. I met with Dr. Osborne and Dr. Hamilton in Orlando, and was certain they were the best surgeons for me.
They are fantastic!
Very thankful I searched and found them!”
“I am truly grateful for the brilliant and compassionate staff at Osborne Head and Neck Institute (OHNI). From the first time that I talked to Dr. Osborne, I knew in my heart that he and his staff were going to do an incredible job. The surgery went exceptionally well, with minimal pain. After 3 months the incision was gone.
I am so glad a waited to find the right surgical team to perform my parotidectomy. I highly recommend them to anyone who has developed a tumor in their parotid gland. They are Beverly Hills’ finest surgeons! Highly skilled, professional, compassionate and patient. Today, I feel amazing and am forever grateful for the OHNI team.
“My first consult with Dr. Osborne was in 2009, I wasn’t able to have surgery at that time due my father being ill. I was able to meet with Dr. Hamilton and Dr. Osborne in March 2011 when they traveled out to Texas. They are very nice, personal, provided information in details, and made me feel comfortable going through with my procedure. The day of my surgery all the staff members made me feel comfortable. They truly are amazing.
I did a lot of research before making my decision on OHNI and I found nobody who was as capable and experienced as both Dr. Hamilton and Dr. Osborne. I would recommend family and friends to have surgery with them.
Thank you OHNI for all your help and support.”
“I had a stone in my salivary gland, two ENT’s surgeons I went to told me I have to take out my gland because the stone was 1.5cm. I did some research online and came across other solutions than a cut under my chin and found Dr. Osborne’s new method. It seemed like he knew what he was talking about when he was explaining this method to me.
He was very knowledgeable and took the time to answer all my questions. Then by accident I met some one who knew him! And knew about all the time he and spend on researching. That helped me even more to choose Dr. Osborne as my surgeon. I would recommend OHNI to others for sure!! Thank you OHNI.”
“The reason for my visit was because of a growth on my Parotid gland. I began researching the condition and treatment, and found OHNI. I reviewed their procedure and mission statements, after consulting with other local physicians I came to the decision to come to LA for my surgery.
I have the upmost confidence, respect and admiration for the entire staff. They were very knowledgeable and caring. My procedure was very stress free and the first without nausea ever. I expect a full recovery with little to no scaring. It was a pleasure to meet such personable and caring physicians.
I will recommend them highly to anyone requiring surgery. Thank to Stephanie, Thu, Laurie, especially Noelia, Dr. Hamilton, and Dr. Osborne.”
“The reason for my initial visit with OHNI was for a parotid mass, the reason I looked for a second opinion was for appearance of lack of familiarity of parotid tumor removal by local doctors. I started to do some research online and came across OHNI.
Dr. Osborne and Dr. Hamilton proved to be the best at what they do. They provide the patient a realistic outcome and do their best to exceed expectations. In my case they did! I am confident they will continue to help others. I highly recommend OHNI. Thank you.”
“The reason for my initial visit to OHNI was for a stone in my salivary gland. Dr. Osborne was the 3rd physician that I had consulted with, I wanted to save my gland and have a minimally invasive surgery.
The reason I chose Dr. Osborne was because he seemed the most qualified and I trusted him the most. I learned about OHNI through Internet search that my sister was doing for me. Thank you OHNI.”
“Having been apprehensive about the removal of my parotid tumor, possible facial nerve damage and resulting scarring.
I now realize that meeting the both of you, your staff and having the parotidectomy in LA is one of the best decisions and results I have ever experienced.
I hope that I can recommend your talents to someone else who faces the same situation to alleviate their apprehension and receive excellent care.”
“The reason for my initial visit with Dr. Osborne was for salivary gland problems. After 14 years and 9 specialists Dr. Osborne had the most experience and knowledge of my condition. I would absolutely recommend OHNI to others, the care and professionalism was outstanding.
There is no doubt the entire staff believes in what they do. Dr. Osborne and Dr. Hamilton were extremely personable and professional. They were able to address all of my care and concerns not to mention personal conversation to help relieve stress and anxiety. We appreciate Steve, Terry and the entire staff. Thank you OHNI.”
“The reason for my initial visit was for a second opinion, I heard about OHNI thru a web search. The reason I decided to have my surgery with Dr. Osborne and Dr. Hamilton was because I liked the idea of having a small invasive scar and I was looking to have a facelift along with having a parotidectomy.
The scheduling process was great! And I like the idea of dealing directly with the doctors. My advice to other potential patients is to do the research there is a difference in procedures. Thank you Dr. Osborne, Dr. Hamilton and the entire staff at OHNI for taking such good care of me. The patience and professionalism of the entire staff has been outstanding with much appreciation.”
“I came to have a parotid tumor removed. I had done extensive research on the internet after being diagnosed by my local ENT specialist. The whole process was very smooth. I had an MRI done locally and the surgery date was set up. I talked with Dr. Osborne over the phone and felt very comfortable about having the procedure done.
After meeting Dr. Osborne and Dr. Hamilton I knew I made the right choice for sure. They are both extremely friendly and personable. They took a lot of time explaining my situation and how the outcome would be achieved. I went into surgery and before I knew it I was done and I have had no pain or problems of any sort.
Thank you to Dr. Osborne and Dr. Hamilton. I highly recommend having any procedure done by these wonderful people.”
“Well, “parotid tumor” is not the sort of word that appears on the back of a cereal box so I suppose most people will be reading testimonials for the same reason I was: Dx with a parotid tumor and needing to make decisions. The first two were easy – should it be removed? Absolutely. Is there any value to waiting? Absolutely not. My next concern wasn’t so straight forward. Should I trust any reputable, board certified ENT surgeon to do this? My well researched answer yielded a big, fat NO.
I had a unique dynamic to consider. My husband is a local and visible physician. He works out of a hospital where people travel from other countries to receive care! We are in the NYC area and it is safe to say that we hold a ring with keys to just about all the best medical care. I am grateful. So, in good faith I really tried to convince myself that there was no need to travel 3000 miles for surgery. With due diligence I visited/interviewed several local surgeons all with known experience (and relative success). All quite nice and professionally distinguished. Still, I couldn’t dismiss the fact that this is 2010 and there had to be a technique that would not leave my face disfigured or worse. Anybody who knows me would agree that I am pretty “low glamour” but such scarring seemed excessive.
Tooling around on the web, I discovered Dr. Osborne’s website where he described doing several hundred such surgeries each year. This was about 10x more than any other Dr. I interacted with. There is no match for experience and his results certainly prove that. An additional “bonus” was that he and Dr. Hamilton, a plastic surgeon, work alongside one and other. When Dr. O has completed the surgery, Dr. Hamilton begins the plastic surgery. Together (sans Medical Residents), they see the surgery through from beginning to end. I made e-mail contact with Noelia who is Service Coordinator Extraordinare! No need to limit oneself geographically as she really does (really, truly) all the leg work. Just as she said, Dr. O called us for a phone consult where he impressed both my husband and I with his willingness to listen and answer what must be very routine questions :).
Initially well meaning friends and family gave me a lot of “push back” for going across the country to have surgery by somebody I never met. I understand how it seems almost bizarre. Well, by the surgery date we were practically old friends since I made so many phone calls to the office in advance! Plus, the staff spent three hours entertaining our questions and concerns the day before the surgery (that had all been answered before!). All to say that I am one week post a major surgery and you would have to really hunt to see a scar behind my ear. Thankfully, I have no facial nerve damage, either.
Their standards of excellence should serve as a medical model everywhere. I rarely endorse doctors because there is too much potential for harm. However, our family is now OHNI fans forever! If nothing else, take the leap and make the phone call to request the free (and it really is free) phone consult. Information is powerful and you won’t regret doing the research.”
“I was diagnosed with parotid tumors 6 months prior to meeting Dr. Osborne and Dr. Hamilton. My primary physician recommended surgery. Dr. Osborne and Dr. Hamilton came extremely recommended and I went online to do more research on the Osborne Head and Neck Institute.
Once I was able to speak with Dr. Osborne, I felt he was very capable, supportive, and competent in his specialty. Both Dr. Osborne and Dr. Hamilton are sincere and very talented.
Overall, I was surprised that both Dr. Osborne and Dr. Hamilton could remove such a large mass from both sides of my face and still manage to make the incision small, just like they explained, as well as ensure that the space where the mass once was, was not and empty gap.
As Dr. Osborne and Dr. Hamilton were highly recommended to me, I would indeed do the same to my family and friends.”
“I could not be more impressed with Dr. Osborne and his team. I had dealt with salivary gland stones for about four years when I finally and luckily heard about Dr. Osborne and his less invasive stone removal procedure.
From the first appointment I had with him to my post operative visits, I only have positive comments and growing respect. The team’s thoroughness and bed side manner are the best I’ve seen and I feel like I am their most important patient.
I’m beyond relieved to have found this team and I am forever grateful that they fixed my problem! Thank you!!!”
“Finding out that I had a parotid tumor in my neck was a bit of a shock. Thankfully I was referred to Dr. Osborne and Dr. Hamilton who took the time to teach me about my condition and the steps I needed to take for a successful surgery and recovery.
They were kind and gracious with me, answering all of my questions and making sure I understood everything that was taking place. Their experience and competence put me at ease. Less than a week after my surgery, my face and neck is almost back to normal. Many thanks!”
“The reason for my initial visit was for salivary gland stone. I had two opinions in Chicago and both doctors recommended that I have the gland removed. The second doctor at Loyola said that he had heard that some doctors were removing the stone without taking the gland but that he did not do this procedure. I used the internet to research alternative procedures to get rid of the stones.
I liked what Dr. Osborne was doing to get rid of the stones. This new method made sense to me, after I met Dr. Osborne I was sure that I came to the right place. I would definitely recommend OHNI to others. In, fact I am going to write Dr. Borrowdale at Loyola and let him know how well the procedure went. I am sure he would be interested in knowing I was able to find a physician that could help me out. Thank you OHNI.”
“Dr. Osborne, Dr. Hamilton and his staff made a very stressful situation much less stressful for me. I am so thankful for dr. Osborne and dr. Hamilton’s expertise and friendly bedside manner. Dr. Osborne even sat with me while I grilled him for an hour on my most important questions, and he helped to alleviate my anxiety.
Dr. Hamilton did a great job on my incision; it hardly even looks like I had surgery. Also, Dr. Osborne took such good care of my face, that even after a removal of a tumor from my parotid gland, I can smile and there is no facial paralysis what so ever. Laurie was the best anesthesiologist- very skilled and incredibly caring. Noelia their surgical coordinator was helpful and friendly. I don’t regret having my surgery done at OHNI. I know that I made the right decision.”
“As the mother of a 14 year old type I diabetic, I knew I needed the most experienced, skilled and innovative surgeon to remove my son’s mass. After visiting two large educational institutions, I wasn’t convinced that the extensive surgeon and seemingly likely complications were our only choices.
Although I found Dr. Osborne on the internet his credentials and expertise were quickly and easily verifiable. I knew right away he was our man. What I didn’t expect was his extremely compassionate deeply dedicated demeanor – that hadn’t been our experience before.
Everyone else at OHNI were like family – especially Dr. Hamilton, Laurie, Noelia. They all made a very difficult experience bearable – they gave us hope.
As a parent, I wish it had been me – not my son. But the next best thing was coming to Dr. Osborne. I can’t adequately express the extent of our gratitude.”
“I had a stone removed in my left submandibular gland by another ENT. After this surgery I lost the original opening so that the saliva could flow properly.
This caused me to have intermittent pain in the gland. The original ENT wanted to remove the gland as a permanent solution if it did not get better.
I did not want to remove the gland. I went on the internet to find an alternative solution and I found Dr. Osborne and Dr. Hamilton’s website. It was one of the first sites to come up.
I read the testimonials and decided to have a consultation with Dr. Osborne and Hamilton. They did a great job explaining to me what was going on.
I feel this procedure was a great success. They were very innovative in coming up wit ha solution. I also understand more about what was causing the issue.
I am very pleased with the results. Thank you!
P.S.: Everyone, including the staff, was very friendly and accommodating.”
“I came to Dr. Osborne through researching online, I came across www.parotid.net. I read all the patient testimonials and I was impressed. I chose Dr. Osborne after consulting with two ENT specialists in Chicago; they told me that I would have a big incision and the possibility of Facial paralysis. My husband and I felt that wasn’t a good choice for me.
After meeting with Dr. Osborne and Dr. Hamilton they both explained to me that their procedure was minimally invasive. The staff is very friendly and caring; I would highly recommend the Doctors to anyone seeking surgery. They are my answered prayers, take care and God Bless.”
“The reason for my initial visit with Dr. Osborne was for swelling in my jaw and pus secretion from my parotid gland. Actually, I am a very stubborn woman and sometimes foolish when I have to go to the doctor. My friend Chris Smith, at work encouraged me to come to have everything checked out. He promised me that everything would be fine and threaten me if I didn’t go. I work for Karl Storz and Dr. Osborne spoke at our office during customer appreciation week. I was very impressed with Dr. Osborne and he came highly recommended by colleagues at work. Chris swore by him. I am very impressed with the operation.
It is apparent that there has been a lot of thought in how the employees approach patient care. I was over impressed from the time I made my appointment, to the time I came in the office, to the time I scheduled surgery. The office staffs are incredible. Dr. Osborne took the time to explain what he was going to do and what I would expect after surgery. Lastly, I had an anxiety attack after surgery and Dr. Hamilton stood by my side until I calmed down, this is a class act operation. I would absolutely, unequivocally recommend OHNI!”
“The reason for my initial visit was for recurring parotid tumor. I had two previous surgeries with Dr. Osborne and I knew he would be the right surgeon for me. I am confident in Dr. Osborne’s work. The scheduling process was great!
What I like most about OHNI is the personal service and the excellent in doctor’s ability. I would highly recommend OHNI to others. I chose the best surgeon for this complicated surgery. Thank you OHNI.”
“What a blessing you both are I am so very thankful that I was able to find your practice. Smiles have always been one of my most favorite things in a person, so thank you for helping me to be able to keep mine.
Both of you have wonderful bedside manners that makes a world of difference when someone like me comes in afraid. Keep up the good work! Thank you once again.”
“I was referred for a parotid gland tumor, as a physician, I was very concerned about facial nerve paralysis & the size of the scar & the defect that would be left on my face.
As I was from another state I called Noelia & she was very kind & asked me to send my records, scans & face pictures so Drs. Hamilton & Osborne could review them. Dr. Osborne called me for my phone consultation & explained my options at length. I was immediately assured of his skill set, experience & concern for my end result. Several weeks later I arrived in L.A. & had an appointment where Dr. Osborne examined me, again explained the procedure & complications & answered all my questions thoroughly. He is a professional through & through. He was kind & reassuring. He really is a nice guy & I was truly impressed. There is no one I would feel more comfortable doing this surgery. Next I met with Dr. Hamilton who explained the reconstruction details. Again, kind, thorough, funny, & very impressive. This is a profound endearment as I am a physician as well.
The next day I was very easily anesthetized & awake with no complications several hours later. All had gone as planned.
I could not be more pleased. The doctors & staff were so nice & comforting, the docs are real heroes.
Thank you so much.”
“When asked if I would write a testimonial on behalf of Dr Osborne and Hamilton, I didn’t hesitate. Of course I saw my local ENT doctor in the San Fernando Valley, and conferred with another specialist in San Diego, CA. Nevertheless, the web site for the Osborne Head and Neck Institute had me at “Hello”.
After my initial meeting Dr Osborne and some of his staff, I knew this was the only arena I would allow myself to undergo the necessary surgical procedure, removal of a left deep lobe parotid mass. The following words and phrases reflect the feelings, thoughts and first impressions which my husband (also a physician) and I share. CARING, KIND, PROFESSIONAL, PROFECTIONIST, PATIENT, UTMOST INTEGRITY, STERILE, FOLLOW-UP, CALM, CONFIDENT, AND AT EASE.
This office is rare in its treatment of their patients and families, as well as their excellently trained office and medical staff. I am healing beautifully thanks to the techniques and talent of the Osborne institute. Thank you.”
“I was/am thrilled with both doctors Osborne and Hamilton. They were both very professional, confident in their expertise (and this made all the difference).
What had started out as a nightmare with an unexpected tumor with the thought I could be paralyzed after surgery (I was told this by other doctors) to I could also end up with a large scar.
It turned out that the scar is completely hidden and I am not paralyzed.
Dr. Osborne was very through and Dr. Hamilton was very through and professional as well and Dr. Hamilton has a keen eye for facial symmetry and balance – so if Dr. Hamilton suggests anything, It is very wise to listen to him, he is very gifted – as is Dr. Osborne in removing a very large tumor.”
“My experience was amazing. I look and feel better than before. This all started with calcification in my parotid gland, which affected surrounding areas causing chronic infections. I was taking long term antibiotics.
I was seeing an ENT doctor for 3 years intermittently and he said he would not operate on a gland so sensitive to the facial nerves and I am absolutely glad he didn’t. The infection stopped for 2 years and then the infection reoccurred and the calcification bigger.
I did my research online and found parotid.net to find Dr. Osborne and Dr. Hamilton. I have run into a couple people that have had the parotid surgery by other surgeons and these people have encountered strange problems; sweating in the back of the neck, unsightly scars, and random numbness. A couple doctors said yes, but have only performed 1-2 parotid surgeries a year as compared to Dr. Osborne and Dr. Hamilton performing this exceptional surgery 3-4 times a week.
Dr. Osborne and Dr. Hamilton are amazing, the two of them side by side; one stopped me from being paralyzed and the other did the cosmetic reconstruction. After the surgery, I have perfect salivation and no paralysis. I did have numbness to right ear for1-2 months, that has since decreased and is minimal and getting better. My scar behind my ear is almost impossible to see, both sides of my face match perfectly, as the incision has healed.
Now I live a life with less fear, no antibiotics, it’s unsightly. I’m done with infection and got my life back. Dr. Osborne and Dr. Hamilton worked with me on the financial end as well. I would definitely be interested in talking with anyone researching this surgery, anyone interested in speaking with someone that is going through something similar signs, symptoms, questions and/or concerns.”
“Dr. Osborne’s staff is wonderful. Dr. Osborne did a wonderful job taking out my stone and the scar looks great. I flew in for the first time just to see Dr Osborne since I heard he was the best. Dr. Osborne has great bedside manners.
I first saw Dr. Osborne on The Doctor’s Show and then did some research online about him. I would tell anyone that has parotid stones to see him, he is great!
Thank you Dr. Osborne”
“I have suffered from calcium stones in my salivary glands since I was 9 years old (I am now 54), but I lived with the discomfort for years. The discomfort was most often swelling at meal times. As I grew older the problem tended to increase, and as my career involved banquets, cocktails and social receptions (I am a U.S. diplomat often stationed in U.S. embassies abroad), this was awkward & embarrassing to be confronted with such swelling.
My father suffered from the same problem and had the stones removed 15 years ago (he was 60). The procedure was major surgery that made a sizeable incision on the neck and removed the entire gland. He complained that he was disfigured and lost 50% of his salivary function. I searched for an alternative method to deal with. Several ENT doctors told me to do nothing and hope the glands never became infected. I discovered in my research that the European and Israelis had developed new medical technology to remove from inside the mouth with less or no gland damage.
One doctor in London agreed to treat me and then for reasons unclear to me, backed out. Another was discovered by my research at the University of Indiana (Bloomington), but he too backed out (stopped responding to my emails).
I was thrilled to find the Osborne Institute on line. The treatment was excellent and the website presentation both convincing and reassuring. I contacted the institute when I was in Ecuador. The help I received from all the support staff – particularly Noelia – was excellent. The surgery was a breeze. The team was professional and Dr. Osborne was clear, informative & confidence inspiring. I am very pleased! Thank you!”
“The reason for my initial visit with OHNI was for a parotid tumor. I began to do some research online because I needed someone with excellent experience, and came across OHNI through a web search.
The reason I chose Dr Osborne as my surgeon is because he performs a mini invasive surgery. I am happy with my surgery and would highly recommend OHNI to others.”
“I came to see Dr Osborne for a stone in my parotid gland. The surgery went very well and had very little pain after surgery. I highly recommend OHNI to others.”
“When I was diagnosed with my parotid tumor it was very large. Because facial paralysis was such a concern to me, my husband and I began researching physicians and facilities all over the United States. To be honest, we could not find anyone that could come close to the experience in parotid tumor removal of Drs. Osborne and Hamilton. We feel that with experience comes perfection. We sent an email through their website and the next day I was contacted by Noelia who was so friendly and comforting. She scheduled a phone consultation with Dr. Osborne within a week. Within minutes of talking to Dr. Osborne I felt like I had known him for years. He was so “down to earth”, easy to talk to, and humble. He gave us all the time we wanted. After the phone consultation my husband and I looked at each other without reservation and said,” we’re going to L.A.!”
When we arrived for our appointment the day before surgery everything went exactly as planned. We had never been more confident in any two people. Drs. Osborne and Hamilton are both very particular and meticulous in their work. It seemed that nothing but the best would suffice. During surgery, updates were given to my husband, which were greatly appreciated. The surgery was performed without one complication. I was smiling symmetrically in the recovery room.
We want to thank you Dr. Osborne and Dr. Hamilton as well as each of your staff for a wonderful experience at a confusing and difficult time for us. We will forever remember your kindness and generosity, but mostly the smile you allowed me to maintain, to share with my husband, my children, and my friends.”
““First of all, I would like to say thank you for accepting me as one of your patients. I am very fortunate that God put me into your hands. Even though I knew I had cancer I was so scared to have this operation because I knew there was a risk of facial paralysis. But I knew I had to take that risk to save my life.
I was confident that you would do your best. I know that you and your staff made special arrangements to make my surgery possible sooner. I appreciate the fact that you and your staff went out of your way to perform my surgery on a Sunday morning, a very special day. Since the first time I met you, you gave me hope and the confidence to continue fighting for my life.
It has been ten days since my surgery and I feel good. I also know that you are kind, compassionate, knowledgeable and professional human beings. My family and I would like to wish you a Merry Christmas and a Happy New Year. May God bless you and your family always.
Again, thank you for all your continued support.”
“I found Dr. Osborne and Dr. Hamilton online. I had heard some bad stories of what could go wrong removing parotid gland tumors. After a little research I chose to come to Osborne Head and Neck Institute.
My experience was very good. Everyone was professional and friendly. Everything went as planned. I would highly recommend them and want to thank them for everything.”
“The reason for my initial visit with Dr Osborne for was a salivary gland stone. I did some research online and came across OHNI.
The reason why I chose Dr Osborne was my surgeon is because he is the only surgeon that performs this surgery non-invasively.”
“After a thorough search both online and through colleagues for the best parotid surgeons around. Drs. Osborne and Hamilton came up on the top of my list. Coming from Miami, FL, and to travel across the country for my surgery without meeting the doctors personally was a bit concerning, but after several phone calls/ consultations both physicians answered all my questions thoroughly and satisfactorily and more, so put my mind at ease.
On arrival here on OR day, I had nothing but faith and confidence and ease, and totally confirmed my perception of their professionalism, skill and excellent bedside manners.
I had a benign right parotid adenoma removed by Dr. Osborne after a meticulous dissection and an excellent plastic surgeon closure by Dr. Hamilton. Not to mention a caring and accommodating staff.
It’s been 3 years since the procedure and I had no complications whatsoever and I’m very happy with the end results and cosmetic outcome.
These docs rock and are the best in their field!”
“Aloha and Mahalo to everyone at the Osborne Head and Neck Institute (OHNI) for excellent treatment!
After researching multiple options on and off the islands, OHNI seemed to be the obvious choice. After asking a series of questions gleaned from the OHNI website, I discovered that my HMO ENT performs partoidectomies about 3-4 times a year, following surgery one of his cases experienced total facial paralysis. I also spoke to a few physician friends who had the surgery at OHNI and they concurred that it was the ideal place. I absolutely agree that OHNI was the best option. I feel grateful I was able to travel to LA for a much less invasive procedure than available options in Hawaii and in other sites in California.
Noelia was quick to respond to every email inquiry and wonderfully warm and welcoming. The initial phone consult with Dr. Osborne put me at immediate ease. My subsequent office visit with Dr. Osborne and Dr. Hamilton were also exceptional. Each doctor explained the procedures thoroughly and patiently answered all of my questions providing me with confidence going into the surgery. Dr. Laura (Anesthesiologist) was in constant contact and accessible pre and post procedure. I loved the fact that after 4 hours of surgery, I was able to convalesce at a hotel instead of a hospital. To have onsite after care right in the hotel room on a week-end was an amazing treat! An added bonus, Dr. Hamilton is a foodie and knows all the ono places in the area! I highly recommend OHNI!”
““The reason for my initial visit with Dr. Osborne was a salivary gland stone in my Wharton’s Duct. I heard about OHNI thru researching the internet. The reason I chose Dr. Osborne has my surgeon is because he offer a non-invasive surgery with quick heal time for that type of procedure. The scheduling process was Top notch! The staff made it very adjustments for my needs and traveling comfort.
What I enjoyed most about OHNI was the professionalism and care I received from the entire staff. I would highly recommend OHNI to others, and to all new potential patients do it! You can only find this specialty in one place along with great service you really can’t go wrong. I absolutely can’t say enough about how smoothly and how reactive the staff at OHNI is catering to the comfort and safety of their patients. Dr. Hamilton and Dr. Osborne are some cool cats. Thanks for the card and care.”
“Everyone here is so nice and professional! We are thankful for a good outcome and not having to go through a radical procedure resulting in complications.
I would recommend this practice highly to anyone requiring head/neck surgery. Everyone spent a lot of time talking, explaining and answering questions. Best experience (if you have to have surgery).”
“After having fought with my Kaiser insurance for two years after I was diagnosed with a deep lobe parotid tumor to get an experienced doctor to perform the surgery not one that “maybe did one last year” I began my search. Osborne Head and Neck Institute popped up and the website was impressive. So I had my phone consult.
After sending my medical records with Dr. Osborne I was impressed with the honest straight forward open and knowledgeable discussion. I appreciated the kindness and caring that was expressed over the phone. I decided to have my surgery at Osborne Head and Neck institute. There was no wait. I arrived at 6:30am the day of surgery and was called right back by Stephanie who explained every detail that I needed to do with changing and what to put on and was very nice.
Steve and Dr. Hamilton were in the room where I laid on the gurney … they were making jokes and talking very comfortable for me. Everything was explained and Steve started the IV with no pain at all and then added the “fun juice” and I felt tingling and that’s all I know until I woke up. I remember Stephanie helping me get dressed and wheeling me to the car. My pre- operative appointment was exceptional.
Both Dr. Osborne and Dr. Hamilton spent time, explained everything, answered all of my questions. They were kind, caring, loving, honest, frank, very professional and with genuine care and feeling for me. Terry, Noelia and Anita were professional, kind, genuine and made me feel cared for, but most importantly the skill level and knowledge of all was clearly seen. The overall atmosphere of the office was excellent.
The post operative appointment I had no wait and went right in. Terry explained what she was doing and was kind and caring. Truly there is a unique atmosphere at Osborne Head and Neck Institute. One that shows priority to the patient’s outcome and well being, something that is not seen in most hospitals or doctors.
I would recommend this facility to all and would return here if needed. Thank you very much to all for your knowledge, care, kindness, skill, professionalism, laughs, help, assistance and overall goodness you showed to me.”
“Words cannot express how happy I am that I have found Dr. Osborne and Dr. Hamilton. I was diagnosed with a 1.46 cm salivary gland stone. After seeing a few physicians in Manhattan I was told that due to its size and location it would be almost impossible for the stone to be taken out through the mouth without damaging the nerve. I was advised that the best thing for me would be to remove the gland.
When I found Dr.Osborne’s web site, I immediately sent him my CAT’s scan. After speaking with him and his staff over the phone my worries and sleepless nights were over. Dr. Osborne took the time to answer all of my questions which were followed by a second phone call from my husband and going over every little detail he wanted to know. We both knew right away that Dr. Osborne is the one and 10 days later we flew to LA.
What seemed to be mission impossible for other doctors it was not the case for Dr. Osborne. My surgery was a quick and easy procedure for Dr.Osborne and Dr.Hamilton, and in less than an hour I was stone free. I have no doubt that they are the BEST at what they do, and I highly recommend them to anyone who needs this type of procedure.
My anesthesiologist Laurie could not be nicer. She called me prior surgery to explain everything I need it to know, she also handled my high blood pressure preexisting condition very professionally and made sure I was completely stable before I left the facility. During my entire stay at OHNI I was always surrounded by at least 2 nurses, Laurie was there for me most of the time and that made me feel very comfortable.
Dr. Osborne’s bedside manner, before and after the surgery, was exceptional. He is the most caring doctor I have ever met. He followed up with phone calls even days after the procedure. The entire staff is extremely nice and helpful. My experience with Noelia has been very pleasant and productive. Overall, this was the best medical experience I have ever had. I was even able to combine my trip with some pleasant activities like visiting Universal Studios on the next day of my surgery J. Recovery is fantastic.
Thank you very much Dr. Osborne and Dr. Hamilton! Your talent and dedication to your patients is one of a kind! Choosing you as my doctors was one of the best decisions I have ever made in my life.”
“I had a salivary gland tumor. After consulting with three ENT’s in Puerto Rico I knew I had to find a well qualified ENT. I started searching on Google and found Dr Osborne. I met him in New York.
I decided to do my surgery with him because he is well experience and very professional. I had my surgery, no pain, it was the best decision I made. OHNI’s staff is very professional, friendly, and makes you feel very special. I truly recommend them! I give the entire staff A+.”
“My initial visit with Dr Osborne was to get a second opinion on a tumor I had on my left parotid gland. I decided to get a second opinion because I felt that the first ENT specialist I spoke with hadn’t adequately answered all my questions. So I did some research online as well and was quite frankly very worries and frightened by all the possibly things that could go wrong with having the Tumor removed. However, in all my research I found the website for Dr Osborne’s practice.
After reading through the website I have to say that I felt more reassured than I felt after speaking with that first ENT specialist. The website provided so much more importantly on the extensive experience Dr Osborne has with parotidectomy. After my first consultation with Dr Osborne I knew I wanted him to be my surgeon, not only did he answer all my and my husbands questions, he was very compassionate and has a very comforting “bedside manner” in addition to how great Dr Osborne is everyone else I’ve dealt with at this practice has been equally wonderful and helpful with all of my questions.
I would definitely recommend OHNI to others. My experience has been so much better than I could ever have expected. Thank you OHNI.”
“After determining I had a benign parotid tumor and the possible side effects from surgery, I meet with Dr Osborne and Dr Hamilton in NYC after finding OHNI online.
They explained how they approach the tumor removal and how important protecting my facial nerve was, with a better understanding of the process I scheduled surgery to fly out to Los Angeles.
Scheduling, forms, pre op to post op appointments went smoothly. Surgery it self went extremely quick and everyone was pleasant, helpful and caring. Thank you OHNI.”
“I feel so grateful to have found Drs. Osborne and Hamilton on the parotid.net site. I believe I have had the best Doctors with my deep lobe parotidectomy surgery. In my case, my results were the best scenario.
I feel it was the best decision I ever made. I also want to mention Laurie, the nurse anesthetist, made herself available to me my entire stay if I had any questions. What a comfort. The entire staff and the doctors are very kind and caring. Great “bedside manner.”
Noelia – Thanks for all my answered questions.
Dr. Osborne and Dr. Hamilton, Laurie, and the entire staff; I believe you are a Godsend! I came here expecting great results – and the entire experience for me, met my expectations!
Thank you all so much!”
“In June 2011, I was referred for a consultation to the Ear, Nose and Throat (ENT) specialist for a suspected parotid tumor. As with most university affiliated health care systems, I was first examined by a resident first who asked me some screening questions for about 10 minutes and then by the professor-practitioner attending physician who examined me for another 10 minutes. Based on this combined 20 minute evaluation-consultation, the attending recommended that I be hospitalized for 1-2 days and undergo a radical parotidectomy that would take 5-6 hours to perform via a six inch or longer incision from the top of the ear down to the middle of my neck. Neither a CAT scan or an MRI nor a biopsy of the mass prior to surgery was recommended as “it would not change our treatment recommendation”. When I informed my son and daughter-in-law of the recommendation based on the initial evaluation, they insisted I secure a second opinion from the Osborne Head and Neck Institute (OHNI) when my daughter-in laws cousin is a practicing ENT physician. After reviewing the information on the OHNI website www.parotid.net I agreed to secure a second opinion.
Before even being seen by Dr. Osborne I was sent for an MRI to assess the extent and location of the parotid mass. Taking the MRI results with me, Dr. Osborne met with my wife and I for at least an hour reviewing the images and fully explained his recommended outpatient surgical intervention based on the MRI results. Dr. Hamilton then met with us and fully explained his surgical approach to minimize any scaring from the surgery. Dr. Osborne then sent us directly for a biopsy within an hour of reviewing the MRI results based on the rationale that we should both be fully informed of whether or not the mass may be cancerous prior to the surgery so that we could consider our treatment options before undergoing the parotidectomy. Dr. Osborne then called us with the biopsy results the day he received them.
By choosing to have the surgery completed by Drs. Osborne and Hamilton, the surgery was successfully completed on an outpatient basis (not inpatient), took only three hours (not six), was performed by fully trained ENT specialists (not residents in training), only the mass was removed (not my entire parotid gland) and the surgical incision limited to length of my ear (not down my neck). My wife and I are extremely impressed with the outcome of the surgery and the professionalism and personal concern of everyone associated with OHNI, especially Dr. Osborne and Dr. Hamilton. The evening of the surgery I received follow-up calls from Dr. Osborne and his staff and upon our return home, we even had a personalized card from both Dr. Osborne and Hamilton telling us what an honor it was for them to have me as a patient.”
“I want to thank Dr. Osborne, Dr. Hamilton, and wonderful staff at the OHNI institute in Los Angeles for their incredibly professional and compassionate care.
I have had a small painless lump below my left ear for several years. After eight months of inconclusive ultra-sounds, biopsies, imaging, and conflicting advice from two different Otolaryngologists, I sent my medical records and tests results to Drs. Osborne & Hamilton for a third opinion.
On the telephone consults to discuss my case, Drs. Osborne & Hamilton were patient and kind, taking time to answer all questions. Their additional data and vastly superior personal experience as specialists with this rare condition enabled me to confidently make the final decision–to go ahead with a parotidectomy on November 2, 2010.
Although the tumor was in a challenging location (wrapped around many facial nerves) Dr. Osborne’s precision surgery was totally successful, with no permanent or even temporary damage to or paralysis of my facial nerves. And, thanks to Dr. Hamilton’s brilliant reconstructive surgery, I will not be left with the disfigurement or numerous side effects that can result from parotidectomies. In a few months’ time it will be difficult to believe the surgery ever happened.
Based on my extensive preliminary research and previous personal experience as a surgical patient (two brain surgeries, two lumbar artificial disc replacements, etc) I am convinced that Dr. Osborne and Dr. Hamilton’s professional ethics and standard of care–combined with their performance as an innovative surgical team–are absolutely the best available. I hope that other surgeons are learning from them, and that many other patients will have the fortune to be treated by them.
I will think of Dr. Osborne & Dr. Hamilton, and thank them with my first smile every day.”
“I had surgery with Dr. Osborne and his dream team to remove multiple parotid tumors. It was a surreal experience. I felt like a Princess with an entourage of highly skilled medical professionals with impeccable bedside manners, and unsurpassed care and compassion. I really liked that he has his own state of the art surgery center. I was the only one there and everyone just catered to me.
The whole team is like family. Dr. Osborne and Dr. Hamilton did a phenomenal job, with no facial weakness and no paralysis, always having the aesthetic outcome in mind. They are highly talented surgeons who specialize in this type of surgery with extensive experience and skills. They are fully dedicated to the medical profession, with a warm, caring and compassionate personality. Laurie Hanna, the anesthesia provider, did her magic as well.
I was not sick after surgery, was alert and thrilled that I could go home the same day with no post op problems whatsoever. My
family was being informed at all times of the progress and Dr. Osborne spoke to them before and after surgery. Laurie and Terry called to check on me later that day to let me know that Dr. Osborne will be available if I needed him.
Thank you, Dr. Osborne, Dr. Hamilton, Laurie, Terry, Noelia, Sarah, Xiomara, Alex and the rest of the staff for the great communication and the outstanding care. Dr. Osborne is exceptional and has all the time and patience in the world for his patients. He will answer all your questions and concerns and explain in detail the whole procedure.
Choosing Dr. Osborne, Dr. Hamilton and their amazing dream team for your head and neck surgery will be your best medical decision. Once you have had the royal treatment at the Osborne Head and Neck Institute, you don’t want to put foot in another practice. I had multiple surgical experiences in different countries, and I find that OHNI is the creme de la cremes of fine
surgeons, medical office, care, dedication and compassion.
I am very grateful to OHNI and recommend these outstanding surgeons to everyone. And what’s wrong with taking a few days trip to Los Angeles, it’s beautiful and it’s worth it!!!”
“The reason for my initial visit with Dr Osborne was for a nodule on the right side of my thyroid. The reason I decided to look for a second opinion was because my primary doctor wanted me to “watch it” for 6 months this didn’t sound ok to me. I started to do some research online and came across OHNI. Once I came to meet with Dr. Osborne I knew he was the doctor for my surgery.
I would recommend family, friends, and anyone who needs an ENT. The staff is absolutely great from reception, staffing, Terry PA-C, Stephanie, Noelia, especially Laurie Hanna, and anyone else that I missed. Thank you all for all the kindness and care you’ve given me. I couldn’t ask for a better “Team”!”
“I was diagnosed with a Parotid Tumor and upon researching and understanding my condition I knew I needed to find a skilled, experience, caring, thorough, competent doctor. I admit I did extensive internet research which on one hand scared me stiff and on the other was the answers to my prayers, OHNI wow what a relief what a miracle, what a chance and feeling of hope!
I was a mess since learning of my Tumor. I wasn’t living; I was afraid, fearful my life was over. I just wanted to be normal and be able to live again, worry free! Dr. Osborne and Dr. Hamilton gave this to me, my life. I knew the moment I met with Dr. Osborne that he and he alone was my guy. He made me feel confident and strong! He reassured me and gave me a sense of calm and peace. He is very concerned for his patients.”
“The reason we flew from Canada for my surgery with Dr. Osborne was because nobody else in Canada could the same (very complicated) surgery avoiding a huge scar and possible damage to the facial nerve. I was nervous, especially after my head and neck doctor doubted the possibility of the success in this surgery and prepared me for all possible complications. I have to say the moment we, my husband and I met Dr. Osborne we had complete trust in him.
I remember every word he told us during the consultation, he took his time to answer all of our questions and tried to make me feel better. I am now 3 days post op and feel very well. My scar is minimal and probably won’t be visible soon. There was no damage to my facial nerve; I am very happy and pleased with my results. Dr. Hamilton is a plastic doctor who made sure that my face looked even better after surgery. He is an amazing Doctor. We (my family) are very thankful to Dr. Osborne, Dr. Hamilton, and the entire staff at the office for such an excellent care.
Everybody was very caring and very supportive. Thank you To Noelia who coordinated my life and answered all my questions with patience. I can’t believe that it’s over and I can continue with my life. These people are amazing they are doing such a great job! They are the best of the best! I have no doubt into recommending Dr. Osborne and Dr. Hamilton to anybody.
I wish people around the globe could have the experience that I had; these Doctors are well knowledge, caring, and treated me like a person. I feel privileged to have had amazing Doctors. Thank you!!!!”
““The reason for my initial visit with OHNI was due to the recurring of a parotid Tumor. I researched online and felt that Dr Osborne was the correct chair for me. Dr Osborne and his staff specialize in parotid tumors and facial reconstruction.
I definitely would recommend Dr Osborne and Dr Hamilton and the OHNI staff to others because of their expertise, professionalism and excellent customer service. Thank you very much!”
“I spent months researching and consulting with several doctors recommended through my insurance company regarding removal of my parotid tumor. I was shocked to hear the flip attitude they all had towards the outcome of the surgery. I was told that I could wear my hair differently to cover up the long scar and that I would have an indentation in the side of my face afterwards. I was also told to wear deodorant on my face for Frey’s Syndrome plus many other comments.
It was during the research I discovered OHNI (Osborne Head & Neck Institute) on line and had the privilege of meeting them in person in Orlando, Fl. It was well worth the three hour drive. Right away I felt a sense of genuine concern for the outcome of the surgery and that I wasn’t just the next patient, but that I was very special and they wanted the best for me. They had the experience necessary to ensure an optimal outcome performing more parotid surgeries than any of the surgeons I’d already interviewed combined!
They also provided the facial cosmetic surgery to prevent any asymmetry in the face. In addition, I was a prime candidate for the mini-lobular incision which they specialize in thus eliminating the standard 7 ” long scar that I was told I would need. I knew at that time, I wanted to go to Dr. Osborne and Dr. Hamilton for the procedure.
Noelia, the patient care coordinator, was helpful throughout the entire process, from the beginning and even weeks after the procedure when I still had questions. She never tired of my surmountable emails with questions and concerns. She was always there for me and even returned emails on weekends!! She was awesome.
After the surgery I was thrilled that I had all my facial muscles working and nerves intact and the cosmetic outcome allowed me to look the same on both sides of my face. I’m just 6 weeks post op today, and I know there is additional internal healing taking place, but I am ecstatic and so pleased with the results.
I highly recommend OHNI to perform your salivary gland tumor removal, do not research any more.
“My procedure with Dr. Osborne would be my third revision, from a recurrent parotid tumor. They physician I would see in my area, did not want to do my surgery, so I decided to find other answers. My tumor has started to cause a lot of facial pain, and I was glad to of come across their website via the internet. The site made me feel Dr. Osborne was the doctor for me, just based off the site.
I met with them at a consultation in New York. They were very much easy to talk to, grounded, and they made me feel like I was the only patient they had. When I left I knew they were the ones for my surgery and made me feel at ease. Dr. Osborne and Dr. Hamilton were up to date with new technology and nerve monitoring which made me feel very comfortable, nerve damage was something I could not bear. They had all the right solutions.
When I arrived at their office in Los Angeles the office staff was great! They made me feel like I was the most important person in the whole building! I’d say my overall experience was very good, can’t complain. I must say their RN Stacy, took away whatever butterflies I may have had right before surgery. She made me feel great. My experience after surgery was great, they met my complete expectations. It’s been weeks after surgery and I have no pain, or nerve damage.
I feel like a million bucks! Dr. Osborne and Dr. Hamilton are two awesome surgeons! I would definitely recommend them!”
“I had a large stone in my right parotid gland, and since it was the second surgery I was at a much higher risk of facial nerve paralysis. I researched and found Dr. Osborne his credentials and experience was above and beyond anyone else who I had researched. I was unable to find anyone locally for this kind of procedure.
I met Dr. Osborne and Dr. Hamilton for a consultation in Florida, my husband and I felt confident that both doctors where experienced for the procedure. I am glad I did some research and found OHNI.
I am very thankful with my surgery and I am able to smile, thank you Dr. Osborne and Dr. Hamilton for a perfect outcome. I would recommend OHNI.”
“I had stones lodged in my parotid glands for over 15 years. It caused me a lot of embarrassment and pain over the years, especially the past few as the stones grew larger.
I visited 3 different ENTs in San Diego and none of their procedures helped me. One finally referred me to Dr. Osborne.
I had already known about Dr. Osborne through online research, so when my ENT, Dr. Jeremiah Moes referred me, I already had a good sense that this was the right thing to do. No doctors perform the “basket” surgery in San Diego and no large teaching hospitals do either, so Dr. Osborne was my only choice, reinforced by my own doctor’s recommendation.
Dr. Osborne found several more stones than showed on the CT scan, so I am excited to rid myself of “all” these stones.”
“I was looking for a local physician who could remove salivary stones with minimal or no incision.
It was the experience of Dr. Osborne and Dr.Hamilton that helped me to decide to go with OHNI for my surgery.”
“The reason for my initial visit with Dr. Osborne was because I had salivary gland stones for over 15 years and my choice was to have my gland removed and that was not an option for me I started to do some research online and came across OHNI.
Unknown to me that salivary gland removal is rare. I was very lucky to find Dr. Osborne and had results better then I ever imagined. Dr. Osborne and his staff is great and wonderful. I highly recommend OHNI to others!”
“Dr. Osborne was the only doctor that gave me hope that I could regain some salivation after chemo-radiation for nasopharyngeal carcinoma. Dr. Osborne’s staff is wonderful especially after my procedure, when I needed help getting dressed. They listen and are very compassionate. I would highly recommend Dr. Osborne and staff!”
“The reason for my initial visit with Dr Osborne was for a parotid Tumor. The reason why I looked for a second opinion was because my local ENT scared me, and I did not like the length of recovery and side effects.
I started to research the internet and came across OHNI, and my doctors in Houston also recommend after reading that I should have my surgery with Dr Osborne. The reason why I chose Dr. Osborne was because of his reputation, I would highly recommend OHNI to others. Dr Osborne was very good bedside manners and took his time explaining everything to me. Thank you OHNI.”
“I had a submandibular stone, in Costa Rica they wanted to remove the entire gland. It sounded scary, so spoke with Dr Osborne and he reassured me that this was unnecessary. So after a CT scan he said he could just remove the stone without removing my gland.
After meeting the Doctors and the Staff I felt comfortable instantly. The procedure was quick and painless. I am very impressed with the operation at OHNI. I felt comfortable, safe, and everything worked out fine. All in all I give OHNI a 10 out of a 10. Thank you OHNI it was a pleasure to being your patient.”
“My experience with Dr. Osborne and Dr. Hamilton was amazing! After spending two days on the internet researching parotid gland tumors, I knew I was making the right decision. And it was absolutely the right decision, even when many people back at home questioned my need to travel all the way to California.
I got the best experience possible. Both doctors are excellent and caring. Every step of the way, all of my questions were answered and I received any support I asked for. By the way, Dr. Hamilton does a great ponytail.”
“The reason for my initial visit with OHNI was for stones in my salivary gland and duct. OHNI was my second option because I wanted to utilize the best procedure and technology available to correct the problem. I came across OHNI thru a web search.
I read about both procedures and Dr Osborne and also the confirmed with my local ENT about Dr Osborne and he assured me he was the BEST. I would absolutely recommend OHNI to others. Not only did the surgery go well but the care and attention by the all the staff was the best I have ever received, I give them A++. Thank you.”
“I first visited Dr. Osborne because after having an MRI, I was incidentally diagnosed with a parotid tumor.
I decided to seek a second opinion because most physicians don’t perform this surgery often enough. I found Dr. Osborne while searching the internet and decided to have my surgery with him because he is the most qualified for this procedure.
Dr. Osborne and Dr. Hamilton have both been wonderful. I would absolutely recommend OHNI to others.
Thank you to all the staff also.”
“My initial visit with OHNI was for right parotid mass. This was my 4th opinion because I went to Kaiser and saw three other physicians there, and all three of them wanted to leave a hole in my face. I was not satisfied with them. I started to look on the internet and found OHNI.
My first impression of Dr. Hamilton and Dr. Osborne was great. They both talked to me about surgery and gave me the option to have a reconstructive surgeon on hand for my parotidectomy.
Everybody I’ve talked to, including my primary care physician at Kaiser and my dentist, say it is the best job they have ever seen. Dr. Osborne and Dr. Hamilton, and their staff are so loving, caring, and down to earth; they made my whole experience very satisfying.
I am very grateful and extremely happy with my results. I will always recommend my friend, family, strangers, and everyone to stop looking and come directly to OHNI.
Thank you again for everything that you did.”
“I was very happy about everything. It was a wonderful experience! The staff and doctors explained everything and took their time with me. What surprised me the most was that everyone was so friendly. To me, it’s a big deal because it distracted the feeling of being worried. The doctors, the receptionist, the anesthesiologist, the nurse, the surgery coordinator and everyone there were all a pleasure to meet.
They made me feel content and relaxed. The staff expressed much compassion towards me. I liked the fact most that the operating room was private and discrete. It was as if I was the only case for the day. That was important to me because I felt like I had everyone’s attention and they focused on me.
I would recommend this facility to everyone.”
“Words cannot express how thankful I am for Dr. Osborne and Dr. Hamilton. I came to your office with what I thought was a parotid tumor in the superficial parotid gland. After the diagnosis of a parotid tumor in the deep lobe I was so thankful that I came to your office here at OHNI. You had a very tricky surgery and I wouldn’t trust anyone else with my facial nerves or plastic surgery. I am truly blessed to have met you both and I thank you again from the bottom of my heart.”
“Dr. Osborne and Dr. Hamilton went far past my expectations. God has truly blessed these young men with an awesome gift. They made us feel as though they had known us for years. Their warm, caring, and professional attitudes were definitely noticed and appreciated.
The staff was great, also. I can truly say that God has placed some of His angels here on earth. Meeting Drs. Osborne and Hamilton and their staff confirms it. Thank you all so much for making my upcoming college graduation an event I can now look forward to, without worrying about an unsightly tumor. You will forever remain in my prayers and my heart.”
“I was diagnosed with my parotid tumor, which led me to do a lot of research via the internet. From my research, I came across the parotid.net site. I researched Dr. Osborne’s office and set up a phone consultation. When I spoke with Dr. Osborne he took his time in explaining the procedure to me, which I really appreciated.
I arrived there for my surgery from Indiana and was welcomed to a very warm atmosphere. Dr. Osborne, his associate doctors, and staff were all just very courteous and very professional. I knew it was something you do not find in every office but was happy to have come across it at his office. The kindness and wonderful work that Dr. Osborne and Dr. Hamilton did for my parotid tumor was just so wonderful that I came to them again shortly after to have my thyroidectomy surgery with them. Of course I was welcomed with such warmness again I just felt at home.
Throughout my surgeries I have had fantastic results. You cannot even tell I had a parotidectomy, and although I am still healing from my thyroidectomy, I notice very minor scaring from the thyroidectomy. I was just in the hands of great doctors who knew how to handle my individual case. I am thankful and have been recommending them!”
“Dr. Osborne, Dr. Hamilton and their surgical staff were wonderful.
They made me feel less anxious about surgery and were very reassuring about the outcome.
I would recommend them to anyone. They made a stressful situation less stressful.
They are the best!!”
“OHNI provided first class service! I had many questions, as I was not familiar with the procedure. All of my questions were fully answered. I felt the staff had my best interest at heart. The doctors took as much time with me as necessary to make me feel knowledgeable and comfortable about my surgery. The appointments after my surgery have been equally excellent and very thorough.”
“My experience with the entire OHNI staff was first class all the way. It began with an internet inquiry via their website. I was so pleasantly surprised at the prompt response followed by a telephone consult with Dr. Osborne. Dr. Osborne was extremely thorough and kind on the phone. Despite the wonderful experience, I still had some anxiety not having met the staff yet. However, as soon as I arrived for my pre-op, I was graciously welcomed and both Dr. Osborne and Dr. Hamilton spent quality time answering questions and reviewing the procedure.
The day of my surgery I was completely peaceful. Steve, the anaesthetist is a gem! He was kind, calm, and thorough and I woke up without any issues. I felt great (for just having surgery)! Best of all, my surgery was a success! Thank you to Lisa for answering all of my questions via email and phone. Thank you Stephanie for taking great care of me after surgery: escorting me back to my hotel and getting me snacks and water. Thank you anyone else I forgot (hydrocodone). I would highly recommend this group to anyone in need. Believe me, I will spread the word. Your professionalism and kindness is superb.”
“I had a parotid gland tumor and reconstructive surgery preformed by Dr. Osborne and Dr. Hamilton.
I selected these physicians based on their experience and expertise. The procedure was explained to me in advance. Surgery was performed as an outpatient. Recovery was quicker than expected. One month after the surgery any remaining scar; very small to begin with, has all but disappeared.
I returned to my practice within one week. Neither my clients nor others in my office knew I had surgery unless I brought it to their attention.”
“The reason for my initial visit with OHNI was for swelling in my parotid gland for 6 years and I needed to have it removed. This was my second option because the first physician I went to I was not happy with. I started to do some research and came across OHNI online; I was looking for a doctor that had done this procedure more than a few times.
The reason I chose Dr. Osborne as my surgeon was because he has a caring way with everything and he explained everything to me, I knew at that point he was the doctor for me. I would absolutely recommend OHNI to others. Thank you for all who work at OHNI my blessings to all.”
“The reason for my initial visit with OHNI was for a salivary gland stone. Dr. Osborne was recommended by a local ENT doctor as someone who could remove the stone without removing the gland.
My ENT in Newport Beach did some research online for me and came across OHNI; he knew Dr. Osborne was the man for me. I would highly recommend Dr. Osborne to others. I am very happy with the surgery. Thank you Dr. Osborne.”
“I am very happy with the result of my surgery. I’m glad that I found Dr. Osborne on the internet. I read about the extensive experience of Dr. Osborne and his staff that I felt I was in good hands. And I was right! The office staff was very nice and pleasant. Dr. Osborne and Dr. Hamilton explained to me the procedure and answered all my concerns.
They took their time and made sure that I was alright after the surgery. The anesthesiologist was also very caring and checked on me before and after surgery. They all made my first-time surgery experience stress-free and comfortable. I’m feeling great now and I am forever thankful for their excellent care. They are heaven-sent! I highly recommend Dr. Osborne Head and Neck Institute to anyone requiring their expertise.”
“The reason for my initial visit with OHNI was for swelling in my salivary gland due to a large stone seen in my gland. The first physician that I saw for this problem wanted to slice the area under my tongue all the way to the back of my throat, I was not happy with that idea at all.
I began to search the web and heard a lot of positive feedback about Dr. Osborne. I heard a lot of great things about Dr. Osborne; he also made me feel comfortable and seemed very confident about his ability to do the surgery. I highly recommend Dr. Osborne to others; I am very happy with the outcome of the surgery and glad that I chose to do it at OHNI.”
“One day I was online searching for options on who should do my parotidectomy. I had consulted three other doctors and was told that my whole salivary gland had to be removed. Then I came across Dr. Osborne’s website. The first time I spoke to Dr. Osborne on the phone, I found him very knowledgeable in this field. I felt very comfortable speaking to him.
He never hesitated in answering all y questions. He was very caring, compassionate and never intimidating. My surgery experience with Dr. Osborne, Dr. Hamilton and the staff was truly first class. Having everything done at their facility was very low stress for me.
Their care was personal; I never felt part of a production line. To other patients reading this, this is the best place; do not consider going anywhere else. Dr. Osborne knows his job and he does it right.”
“The reason for my initial visit with OHNI was for a parotid tumor. I heard about Dr. Osborne thru a former patient of his. When I consulted with Dr. Osborne he made me feel confident in what he was doing and that’s why I chose to have my surgery with him. The scheduling process was great!
What I liked most about OHNI was personnel always available, and website is excellent and full of information. Dr. Osborne personally came to see me in my hotel room for my post op and that was excellent, the anaesthesiologist Steve gave me a follow up call and that was unexpected but excellent. The experience was great! I have already referred patients to OHNI. Thank you.”
“Thank you very much for taking great care of me. Dr. Osborne and Dr. Hamilton, as well as the entire staff have been very caring, patient, and attentive. My phone calls were returned in a timely matter and any questions that I had were addressed immediately.
Nurse Anesthetist, Laurie contacted me right before and described to me, the whole process which made me even more comfortable. Surgery was very comfortable with minimal discomfort. Dr. Osborne and Dr. Hamilton are excellent surgeons and I would highly recommend them to anyone that may need their help.”
“I traveled across the world from the reviews I read about your institution. When I came to the states I was able to get an appointment right away and at a convenient time for me. The staff is very friendly and Dr. Osborne is amazing. Dr. Osborne explained everything to me in details of what could be the problems and how it could be fixed.
I felt very comfortable to do the surgery here. Thank God everything it went perfectly well. No pain after surgery and I was able to go home that same day. I was more than satisfied to be able to eat and drink that same night. Thank you Dr. Osborne and staff.”
“I had two salivary stones, one in my submandibular gland and one in the duct, so I came to Dr. Osborne for a sialendoscopy and intra oral procedure. After I was told I had to have my gland removed by 3 different doctors, I did a lot of research and found sialendoscopy and Dr. Osborne. Researching on Google, I saw a video of Dr. Osborne talking about Sialoendoscopy at the Dr.’s Show. I was also denied by another doctor in Texas.
I would absolutely recommend everyone to OHNI, OHNI has been absolutely wonderful. My parents and I are very happy with how everything went. Thank y’all so much! You all are amazing and took such good care of me. Everyone at OHNI is super kind and courteous. You are the best doctor/surgery experience I’ve ever had! Thank you!”
“Dr. Osborne and staff were just wonderful from start to finish! We are so happy with the whole experience!”
“Dr. Osborne came highly recommended by another surgeon and family friend.
We weren’t disappointed!
Both Dr. Osborne and Dr. Hamilton did an excellent job.”
“The reason for my initial visit with OHNI was for a stone in my salivary gland, which made me think the gland should come out. I started secreting mucus, which had started a year ago, very irritated, itchy in my left ear and pain when moving my tongue. I didn’t feel comfortable with assessment of my oral surgeon who comes highly recommended by my doctor. Didn’t seem to hear my concerns and kept telling me not to worry. Nor was I confident he could do a good job because salivary gland stones are not common, then I found out he did see the images just went by what the radiologist said in the report.
I came across OHNI after doing a search online. Dr. Osborne’s assessment made sense, he listened to me and answered all my questions and did not try to dismiss them, and most importantly he read the CT scan himself. Dr. Osborne told me that I had a stone in my gland not my duct and I didn’t need to have my gland removed. I would highly recommend Dr. Osborne to anyone! I am impressed at the good relationship amongst everyone at OHNI, the level of communication and the kindness and sense of humor. Thank you Dr. Osborne.”
“It has now been almost two years since my surgery for my parotid tumor. Dr. Osborne and his staff have been phenomenal from the very beginning and continue being that way throughout the past ten years.
Dr. Osborne, in particular, has a wonderfully warm, compassionate and loving way about him. From the minute I met him, I felt confident that I was in good hands and would be able to overcome this medical challenge. It’s much easier when you can trust your doctor and know that his decisions and recommendations are correct. It’s never easy to have your health compromised, but the staff and Dr. Osborne, especially have enabled me to get back on track quickly. With the right support system, anything is possible.”
“Dr. Hamilton, I feel like I was divinely placed in your care. You are everything I could have wanted and hoped for. Your gentle spirit calmed my nerves and erased my doubts. The mastery in your craft has left me beautifully restored and renewed.
Please pass my gratitude on to all the wonderful people at OHNI, especially Dr. Osborne, Laurie, the O.R. nurses and Noelia. I really do “love them.”
“When presented with the options for removal of my parotid tumor none seemed to have the right surgical approach. For 10 years I worked on a “new” minimally invasive technique with surgeons and neurosurgeons, which lead me to believe the same option must exist for the parotid tumor removal. I couldn’t find it on the east coast but did find it on the west coast with Dr. Osborne and Dr. Hamilton. My consultation with each surgeon was generous in time explaining and answered questions. The staff worked with me via emails and phone, they also worked well with insurance companies and try to save you money.
In recovery I woke up alert and happy, took a self-portrait photo and texted my daughter. The surgery went very well, my CT didn’t look the same as the actual tumor, and this raised the complexity of my care. If I had this done on the east coast I would have facial paralysis. Dr. Osborne and Dr. Hamilton ensured this did not happen, my follow up was excellent. The staff and anesthesia called to check in after surgery. I felt great, I was able to eat and sleep with no discomfort. Thank you Dr. Osborne and his staff for an excellent job.”
“Being a physician myself, I decided to get myself scanned for the right parotid tumor back in August of 2009. I was able to speak with several colleagues in Los Angeles, CA and do some of my own research and discovered the Osborne Head and Neck Institute.
Dr. Osborne and Dr. Hamilton were very much suggested and once I had met with them, they were both more than accommodating. The staff was excellent and made the process quite exceptional. I already have recommended family and friends to the Osborne Head and Neck Institute.”
“The reason for my initial visit with OHNI was for salivary gland stones. I started to do some research online and came across OHNI. I decided to make an appointment, which was not hard to get in. I needed to have surgery before the end of the year and OHNI made that possible for me.
Dr. Osborne’s team is very nice and amazing surgery team. I was very impressed when I received a call from the anesthesiologist for a follow up call. Dr. Osborne is very nice and informative; overall I had a great experience! I would definitely recommend Dr. Osborne to others. Thank you so much!”
“I met Dr. Osborne and Dr. Hamilton in New York, I was searching on the internet for doctors who can help me with my parotid stone. I saw doctors in NY but they all told me I would have facial damage. It’s sad to know that I was one of many people who think NY has the best doctors.
I knew I could find someone who could help me. Thank GOD I found OHNI, both doctors listen to me and gave me options.
Dr. Osborne and Dr. Hamilton have a wonderful success rate, they told me they work together as a team. They were very nice, outgoing, caring. I am very happy I came to Los Angeles, I want everyone to come to them. Loving staff too.
“Four years ago, I came to Dr. Osborne after spending approximately 2 months dealing with a sudden pain under my jaw bone. After going to various dentist, and doctors offices I was diagnosed with salivary gland stone, I had multiple office procedures at these other medical offices.
I finally found Dr. Osborne and his incredible staff; he was immediately able to assess and diagnose – he performed surgery. Dealing submandibular gland stones and then did some repair surgery on my gland. I am very happy and satisfied with my surgery, I am very thankful I found Dr. Osborne and his amazing staff. I would recommend OHNI to my family and friends.”
“The reason for my initial visit with Dr. Osborne was to discuss removal of my parotid tumor. My ENT did not want to have a plastic surgeon in the room and the scar would have been very long. I heard about OHNI through searching online and came across your website.
I chose Dr. Osborne because of the minimally invasive procedure and that Dr. Hamilton would also attend the surgery. I definitely would recommend OHNI to others. The staff and doctors were wonderful and very attentive to my needs. Thank you OHNI.”
“Dr. Osborne and Dr. Hamilton are the greatest!
When I discovered my parotid tumor with my local ENT, I became concerned to hear the most doctors only do parotid surgery 1-3 times a year. I started doing research for a specialist. I found Dr. Osborne’s website. I had a consultation and right away knew he was the ONE to do my surgery. His experience and expertise with parotid tumors put me at ease. Also, the fact that he had no permanent facial nerve damage with his patients and that I would not have a ‘dent’ on the side of my cheek after surgery were important. Both Dr. Osborne and Dr. Hamilton gave me confidence and reassured me.
All went well after surgery, my recovery was easy and right away I could smile and blink my eyes! My face is symmetrical and no pain. I would highly recommend this team of doctors! Thank you for everything and letting me keep my smile! Thank you for working so hard to specialize in head and neck surgery so patients have the best outcome.”
“I had stones lodged in my parotid glands for over 15 years. It caused me a lot of embarrassment and pain over the years, especially the past few as the stones grew larger.
I visited three different ENTs in San Diego and none of their procedures helped me. One finally referred me to Dr. Osborne. I had already known about Dr. Osborne through online research, so when my ENT, Dr. Jeremiah Moes referred me, I already had a good sense that this was the right thing to do. No doctors perform the “basket” surgery in San Diego and no large teaching hospitals do either, so Dr. Osborne was my only choice, reinforced by my own doctor’s recommendation.
Dr. Osborne found several more stones that showed on the CT scan, so I am excited to rid myself of “all” these stones.”
“The reason for my initial visit to OHNI was for a parotid tumor. This was my 3rd opinion because I didn’t find the knowledge and ability in the first two doctors I consulted with, until I ultimately found in OHNI. I did some research and came across OHNI.
The reason why I chose Dr. Osborne is because he is extremely accredited from the research I had done and he was very nice and understanding about my diagnosis. I am more than pleased with the care I received at OHNI. I would not go any other route.”
“I searched the internet for removal of salivary stones and found Dr. Osborne. I watched the video of a surgery and watched the video of Dr. Osborne in the program “The Doctors.” Since I saw Dr. Osborne on the show I assumed they reviewed his credentials. I phoned the office, the personnel were pleasant, and I scheduled an appointment for a phone consultation.
The phone consultation was brief and to the point. The paperwork was mailed to my home and the surgery was scheduled in a timely manner. I was always able to reach the personnel with follow up questions. Dr. Osborne and Steve were pleasant in appearance, manner and professional. I believe the surgery went as planned. The follow up visits were quick and it was a nice experience. I wish ENT doctors with Dr. Osborne’s experience were located in my area. Thank you for your services.”
“Dr. Osborne I can’t thank you enough for what you did for my daughter. You promised to take care of her like she was your daughter in the operating room and you did. I am so grateful Daniella recovered very nicely.
I have shared my experience with all my friends and co-workers. I have expressed the entire process was amazing and very personal. You have a gift and God bless your hands and your talent. Thank you OHNI.”
“Dr. Osborne and Dr. Hamilton were truly an answer to my prayers. I have seen many surgeons over the last 8 years. Even though a parotid tumor isn’t the end of the world, the standard surgery seemed to be close. I had talked to surgeons and patients alike. None of whom gave me a very promising outcome. I searched online and found the website. I looked several times before I finally set up a consult. Had I known how wonderful these two surgeons were, I would have been here sooner. They made no promises, but they let me know they would do everything humanly possible…
And they did. My surgery was better than I could have ever dreamed. I’m still having a hard time realizing the smile on my face is real. They may have only done what was humanly possible, but I believe God blessed them with skills beyond most men.
They also have a wonderful energy that is carried throughout the entire office staff.”
“Dr. Osborne aka “Superman” thank you so for taking care of me. I had a stone in my submandibular gland that had started to cause great anguish and pain. I had researched the condition and found that you were one of the few doctors that specialized in the Sialoendoscopy procedure.
I was elated to know that you would personally be performing the procedure. I had all the confidence that I was dealing with the best of the best!!! I will most definitely refer others to you. You exhibit such compassion towards your patients and that goes along away. You are greatly appreciated. May god continue to bless all your endeavors!”
“Dr. Osborne was fantastic in the way that he described the procedure. I felt very comfortable with him as my surgeon. He also took the time to make excellent recommendations for restaurants and things to do in LA.
Dr. Hamilton was also great when we came back the day after surgery. He explained how to take care of the scar, and I know I will be very careful about being in the sun now! He made another great recommendation to visit the Getty Center, and that is where my fiancé proposed to me!
I feel very confident that I made the right decision to trust Dr. Osborne and Dr. Hamilton for my surgery. They are definitely the best doctors for the job! Both doctors were kind, understanding, patient, and made me feel at ease with the procedure. I am really happy with the results.”
“The reason for my initial visit with OHNI was for a stone in my salivary gland. I had an oral surgeon in the valley who attempted to remove it unsuccessfully, and I was then told I had to get my gland removed. Dr. Gary Tobin who is a family friend referred me to Dr. Osborne.
Dr. Osborne is a mastermind in removing stones and saving my gland. I would HIGHLY recommend Dr. Osborne and his team. Dr. Osborne is definitely a true talent and his confidence and knowledge is unbelievably reassuring. Thank you.”
“In December 2003 my wife noticed a bump on the right cheek. Caught by surprise we decided to go see a doctor. They did a biopsy and said I had a benign tumor in my parotid gland. I was told of the dangers of the operation due to possible paralysis of the facial nerves. At first I decided to take the ENT surgeons advice, and get the surgery. But I got cold feet and cancelled the surgery. I wasn’t sure I wanted to trade the destiny of the tumor for possible facial paralysis. As time went on the tumor doubles and tripled in size.
My wife was concerned for my health and well being, she did internet searches and came across the Osborne Head & Neck Institute website, in October 2008. I had read a lot about parotid gland tumors and their risks. Once I read the information on his website I began to feel more confident about getting surgery.
I contacted Dr. Osborne, and once I spoke with him, he gave me the confidence that I would finally be able to through with my surgery. I put my faith in the in the Lord Jesus and put myself in the hands of capable people. I am confident that the lord looked over my operation. The capable and talented surgeons, with the team they have, demonstrated my wife and I such care and compassion beyond expectation. You have gone the extra mile and I am grateful to you.
“I’ve had a little journey that led me here. It started with a little mass under my ear –now to know it’s a parotid tumor. I wanted the best care. I live in Northern Minnesota with good people, but wanted the least invasive best care I could get. From Noelia to Drs. Osborne and Hamilton and the rest of the staff it was all fantastic. 24 hours post now; I feel great! Pain 3/10 at the site. A comfortable place here and very competent in all ways!
Thank you, I know the outcome will be good health and a further nudge to pay attention to my overall health and well being.”
“I had been to a previous ENT doctor who diagnosed my large parotid tumor. His method of removal and rebuilding my face would have left me with extensive scarring as well as with a drooping face due to nerve damage, indefinitely. I would have likely had to go on disability due to the long recovery. He assured me all this would happen due to the tumors size and his experience with other patients’ outcomes. I was so thrilled and relieved to have found Dr. Osborne!
My tumor, which was the size of a golf ball, was removed completely without any nerve damage whatsoever! The incision is only a few inches, and is unlikely to leave any scaring. They are tremendously warm and have a terrific team. They explained everything about my condition and the treatment in detail that I could understand fully. I would absolutely recommend both doctors and the team at OHNI to anyone who is in need of an ENT or plastic surgeon. Especially, if they have a parotid tumor!”
“I would highly recommend Dr. Osborne and Dr. Hamilton to anyone who needs parotid surgery. After having three unsuccessful previous surgeries by another doctor, each of which I had a recurrence within a few months to a year, I decided to use a new doctor in my town of Tampa, Fl. Four days before my scheduled surgery, and through a miraculous set of events, I found Dr. Osborne and Dr. Hamilton. After a consultation with the doctors, I cancelled my surgery at home. Dr. Osborne and Dr. Hamilton put my mind at ease by spending a lot of time to explain the procedure, possible complications, and probable outcome.
They really showed me that they care greatly about their work and the success of each surgery. Once at their facility, I found that the care and compassion extended through the entire staff from start to finish. It has only been a few weeks since my surgery and I have experienced no complications and no real pain to speak of.
The results of the surgery are all I could have asked for. In my opinion, Dr. Osborne and Dr. Hamilton are tops in their field and really show compassion for each case. They spend the time and effort to make you feel very comfortable throughout the entire process. Thank you Dr. Osborne and Dr. Hamilton and your amazing staff for everything that you have done.”
“I contacted the Osborne Head and Neck Institute because I was diagnosed with a parotid tumor which seemed swollen and kept growing overtime, therefore it needed to be removed. I was worried about the gland proximity to the facial nerves and wanted experts to evaluate it, so I started researching on the internet.
With Dr. Osborne performing this type of surgery day in and day out, I felt he/staff would be the most qualified to handle my situation- I was right! I would absolutely recommend these guys! I am completely impressed and satisfied with Dr. Osborne, his staff, and the results of my surgery.”
“My experience at the OHNI has been very smooth and pleasant from the beginning of my diagnosis to the actual procedure. Dr. Osborne was very knowledgable and informative when explaining the surgery and procedure.
The staff was very professional and caring when it came to requesting about the insurance. It was very comfortable throughout the entire process. Thank you to Dr. Osborne, Steve K., and the staff at OHNI for the pleasant experience.”
“I looked for Dr. Osborne for help with stones in my parotid gland. The doctors I saw before Dr. Osborne seemed terribly invasive and drastic so I wanted to see if other options existed to fix my problem. I found OHNI doing an online search in hopes that I would find a doctor who could address the issue in a non-traditional and creative way. Overall, this has been a great experience. Dr. Osborne and his staff are phenomenal!
It was a tough decision to leave the NYC metro area for the procedure but given the circumstances it was the right choice for me and I would do it all over again if I was faced with this situation. Dr. Hamilton was wonderful as well and I can’t rave about the staff enough. This experience went above and beyond my expectations. I am truly grateful and appreciative for OHNI’s doctors and staff. Thank you I can’t truly cover how great this experience has been for me but at huge thank you! I am so glad I found Dr. Osborne, Dr. Hamilton and staff. I look forward to a healthy pain free life going forward. Again thank you! I highly recommend OHNI to others.”
“The experience with OHNI was completely different from any experience I had with a doctor’s office. I thought it was too good to be true.
Once I met Dr. Osborne, Dr. Hamilton and their staff, I quickly realized their passion is to make every patient feel like their top priority. All of my fears were put to rest. I feel like I made the best choice by coming to OHNI.”
“The reason for my initial visit with OHNI was for a parotid tumor. The reason I came for a second opinion was because the “normal” or regular way doctors perform this surgery scared me. I needed to find a better way. I heard about OHNI by searching the internet, I typed in “Best surgeon that performs parotid tumors.” I decided to make an appointment with Dr. Osborne since he was going to be seeing patients in New York City.
After meeting with Dr. Osborne and Dr. Hamilton in New York I knew they were the ones to perform my surgery. I felt that they were two kind men that would be able to the job! I would highly recommend OHNI to everyone. I flew in from Massachusetts to have my surgery done by the BEST and they are the best. Dr. Osborne’s staff was wonderful to me, even when I had my meltdown in the office the day before the surgery. I told my husband that I couldn’t do it and I was going to jump on the nest plane home! Dr. Osborne’s staff is wonderful and your anaesthesiologist was perfect. Everyone is very kind and caring. Thank you for helping me, I fell in love with both doctors. You truly are the best!”
“Thank you, Dr. Osborne, Dr. Hamilton, Laurie – Nurse Anesthetist, Terry, Yolanda, and Noelia. Dr. Osborne took the time and answered all my questions about my sialendoscopy. He had no doubt in his mind to succeed at removing my stones. You are all very confident and caring. I waited 25 years for a less invasive surgery. This was an answer to my prayers.
I had doctor after doctor telling me to have my submandibular gland taken out. I didn’t want a scar plus risk having nerves in my face cut. Laurie took the time to make sure I had the right anesthesia. Terry was reassuring, to calm my nerves. Yolanda was there when I woke, she was very kind and helpful.
Thank you for being exceptional doctors. It was worth the trip. God Bless you all, you are all God send. Thank you being one of the extremely few performing the sialendoscopy in the United States.”
“After consulting with many doctors in the UK and later when I moved to Dubai about the bi-lateral swelling of the parotid glands I experienced, I was still left without any helpful solutions. I was mostly told that the surgery is risky and very invasive and that I would be better off tolerating the discomfort and pain caused by the glands than to undergo this “very risky” surgery. Dr. Osborne’s team was very helpful in a time that felt very stressful and sympathetic towards my situation and seemed very considerate.
I am very happy that I decided to go with Dr. Osborne and Dr. Hamilton. Now that the procedure is done I cannot believe that I put it off so long due to the fear I had of the procedure and also due to all the side effects and risks that could have happened in the hands of very competent and confident doctors, such as Dr. Osborne and Dr. Hamilton these risks and fears were minimised. They have been very sensitive towards my feelings and my concerns. This experience of my bi-lateral superficial parotidectomy was made as pleasant as it possibly can be. Dr. Osborne and Dr. Hamilton have really touched our lives and left very lasting impressions. We are very thankful to them.”
“The reason for my initial visit with OHNI was for salivary gland stone. I heard about OHNI thru website search. The reason I chose Dr Osborne is because his professional approach and the ability to discuss options in a reasonable manner. The scheduling process was great!
The care and concern expressed by all staff members was great! I would recommend OHNI to others, they are caring, and tell any potential new patients is “If you are experiencing problems, consult with Dr. Osborne” OHNI is committed and caring group of professionals. Thank you Dr. Osborne.”
“A left parotid tumor is what brought me to California. My local ENT, who initially diagnosed my situation, ordered a biopsy and indicated surgery was in order. Unfortunately he only does two to three of these each year. We wanted MORE experience!
Using the internet as a search medium, we found Dr. Osborne. After some additional research to make sure of who we were dealing with, we made the commitment to come to California.
Having lived the surgery, I can say the experience, the people, the expertise, the caring, EVERYTHING exceeded my expectations.
In essence, it could not have been better!”
“The reason for my initial consultation was for a stone in salivary gland. My ENT in Orlando, FL referred me to Dr. Osborne because there isn’t a physician in Florida that does the minimally invasive procedure, they only to the traditional one which is removing my gland or making an excision on the outside of my cheek. I highly recommend OHNI to others. I feel very happy after all and especially with Dr. Osborne and Noelia. Thank you Dr. Osborne.”
“My experience has been excellent from the very beginning. All questions were always answered, and I am very grateful to Noelia and Dr. Osborne. May God bless you forever, I also want to thank Steve and your great team of employees. Words cannot express my gratitude.”
“The procedure was fast and very professional. I was very impressed with all the people and how nice they all were. Thank you OHNI.”
“I was diagnosed with a left parotid tumor and was referred to a surgeon at Emory Hospital, in Midtown Atlanta. I never had surgery before, my doctor’s advice was very important, and however I notice that my surgeon had no experience in ORL and I never meet the oncologist that was going to be assisting my surgery.
I was not satisfied with the way things where going and did not believe I was getting the best possible care for my condition. The fact, later confirmed that the minimally invasive technique was never discussed or brought to my attention by the doctors. When the surgeon was unable to schedule me for surgery I began to research on the internet for the latest technology available, and bingo!
I came across Osborne Head and Neck and the team, I immediately contacted the office and transferred all my medical records to OHNI, at the same time I started to research the doctors credentials and testimonials of patients, I was amazed of all the great testimonials from patients and how happy they were after surgery. I knew I found the right doctors for my surgery.
Today is one day after my surgery and I have recovered all my facial functions. Thank God for Dr. Osborne, Dr. Hamilton, and their staff for all that they have done for me. I leave today having no doubt that I made the right decision and received the best quality care possible.”
“I spent several years looking for the right doctors and I am so glad I found you. After walking out of many offices, I knew the Osborne Head and Neck Institute was the right place after speaking with Dr. Osborne the first time.
The whole staff was incredible, and I have never experienced the level of professionalism, information and family feeling. They took so many precautions with the things that were important to me.
I want to thank you all so much for everything. You have to be the best available.”
“Thank God for Dr. Osborne, Dr. Hamilton, and staff. Out of fear of facial paralysis I had put off parotid gland tumor surgery for two and a half years when I came across the OHNI website. This is what I had been praying for. Every aspect of this experience, from my first meeting with the doctors to my post-surgical appointment totally exceeded my expectations.
Before my surgery strangers would stare at the large lump in my cheek. Now, no one would guess I ever had a tumor because there is not even a discernable scar. Dr. Osborne and Dr. Hamilton are exceptionally gifted surgeons who combine their skills with a level of professionalism and care that is extremely rare in the medical field today.
My admiration is boundless. I also want to acknowledge patient care coordinator, Noelia, who made every aspect of this journey go smoothly. I may not have been the easiest patient, surgically or otherwise, but I am the most grateful.”
“The reason for my initial consultation with OHNI was because I had some swelling in my right parotid gland. I was referred by my father. The reason I chose Dr. Osborne as my surgeon was because I felt comfortable with the surgery.
I am very happy with the results and would recommend others to OHNI.”
“Never thought I would need surgery anytime soon. But when the time came I was pleased to choose OHNI. Everything was straight forward and Dr. Osborne and Dr. Hamilton were extremely helpful and not to mention Noelia who made it all happen.
Thank you Noelia, Dr. Hamilton and Dr. Osborne for a wonderful experience. Never knew anyone in the medical industry could be so nice and helpful.”
“For many years I had been afflicted with a condition diagnosed as a parotid tumor. It had grown to such an extent that my doctors in Moscow had advised me, that surgery to remove the tumor was clearly indicated. For years, I kept putting off the exercise of this option as I was indeed filled with trepidation as to how successful such a serious invasive procedure could be. With the encouragement of my sister, I accepted her invitation to consult with medical specialists in the USA and shortly after my arrival I met the medical team of Dr. Osborne and Dr. Hamilton who specialize in minimally invasive surgery.
Now, it is generally accepted that much of the healing process is directly related to the confidence one has in his/her medical team. As such, I cannot speak highly enough of the professionalism, caring, assuring and thoroughness of Dr. Osborne and Dr. Hamilton. They explained everything about my condition and the surgery needed to relieve it. I trusted them completely, and I was right!
I underwent a very complex but successful procedure by Dr. Osborne and Dr. Hamilton in removing the tumor on Tuesday August 11th, 2009 at the Osborne Head and Neck Institute in Los Angeles, CA, USA.
Thank you, Dr. Osborne and Dr. Hamilton! And thank your highly professional and compassionate team: anesthesiologist Laurie Hanna, Nurse Stacey, Surgery Coordinator Noelia, and all others in the practice.
I feel nothing but gratitude to them and their great support team and would not hesitate to recommend them to anyone who seeks their services.”
“I was diagnosed by an ENT in Montana, in 2008. This physician mentioned that I would have a concave divot in my face, experience facial paralysis and not to mention a very long scar. That just petrified me; there was no way I was going through the rest of my life with half of my face that way. Aside from the horrid description of my surgery, the doctor just seemed wrong, and this would be like his second parotid surgery ever.
I wanted someone with experience, a better approach, who did the surgery on a weekly basis. When I came across this website I was truly impressed, and contacted the office. When Noelia returned my call, I felt like a huge weight was suddenly lifted off of my shoulders, honestly!
My whole experience here has been fantastic; I have no bad side effects. Dr. Osborne and Dr. Hamilton are my SAVIORS!
Thank you very much!”
“I first consulted with Dr. Osborne and Dr. Hamilton because I had been suffering of bilateral parotid swelling for about 9 months and was ready to do something about it. Although I had occasional pain, I mainly knew that something was not right and wanted it solved.
This was my 4th opinion, I had met with several doctors in the Orlando area and none of them were offering an alternative that was satisfying to me. They pretty much said to take antibiotics and live with the discomfort that I was having.
I wasn’t going to take no for an answer, so I went online and searched for parotid surgery. The website came up immediately and was so informative and engaging. I looked at the testimonials, the before and after photos and knew I needed to meet with Dr. Osborne and Dr. Hamilton. Our initial meeting took place in Orlando, FL and was all that I could have hoped for.
The doctors were very professional and made me feel comfortable from the moment I met them. Most of all, I felt like they heard what I was going through and offered a solution, the removal of both my parotid glands. I had discussed this option with other physicians, but no one had been willing to operate because they thought it was too risky.
After my meeting with Dr. Osborne and Dr. Hamilton, I was in contact with Noelia and she was so helpful, she provided me with a list of hotels, tips on how to plan my trip to Los Angeles; she worked the doctors’ schedule around mine and made it all happen. She was available by email, phone and even text message.
My surgery went great, I feel good, I look good, and all I can say is thank you for an excellent work and continued care. Dr. Osborne followed up with me when I got back home, and even months after my surgery. I am thankful to have found them.”
“I have had a lot of pain and swelling over the past couple of years and have had a real aggravating time, starting with specialist in Seattle, then in Ohio and finally Singapore, where I currently work. None of the ENT doctors, neurologist, and dentist ever mentioned this could be a salivary gland problem. During a recent consultation with an ENT doctor in Ohio, imaging study was ordered but nothing was found. The doctor mentioned the gland could be removed. I researched other options as I knew something was wrong and didn’t want to remove the gland. I found that Dr Osborne could do a sialoendoscopy to investigate and possibly resolve the issue. The procedure has been completed and I am happy with the results, Dr Osborne was able to open a blockage in my salivary gland. Thank you Dr Osborne and your outstanding staff!”
“I started my research for a surgeon shortly after I was diagnosed with a parotid tumor. My research lead me to Dr. Osborne and so thankful it did. From the first phone call to the office, I was treated like a priority patient. Staff and nurses were so very helpful day and night. When I arrived for my procedure both doctors and nurses eased my anxiety. Dr. Osborne and Dr. Hamilton were great, best bed side manner and talented beyond compare. Highest compliments to Dr. Osborne and Dr. Hamilton.”
“I came to OHNI to obtain another opinion for what was described as a parotid tumor of my salivary gland. Previous doctor seemed okay, but while trying to get more info on her via the Cedars Website, Dr. Ryan Osborne’s name and clinic popped up.
Everything I needed to know about the surgery and what was to be expected was laid out on the website. The key reason I went ahead with him was the experience in the particular surgery and it was minimally invasive. He explained everything and Dr. Hamilton kept my face intact! So far, quite satisfied and very little pain!”
“After years of being self conscious and frustrated with extremely swollen and hypertrophied parotid glands, I found myself in Dr. Osborne’s office as a last resort. I had really lost all hope that anyone could help me and I had nearly submitted to the swelling and deformation being something that I would always have to accept. But then I took that step of faith and came to see one more doctor! Dr. Osborne.
He was such a God-send, I can’t even explain it. He gave me hope and a new outlook on my condition. And what’s more, is the procedure was flawless. I couldn’t have dreamed of a better experience. I am only sorry I didn’t come to see Dr. Osborne sooner.
Thank you, Dr. Osborne, for giving me back my face! And thank you to Dr. Hamilton for making it look so good!”
“I visited Drs. Osborne and Hamilton due to bilateral swelling of my parotid glands which had become quite noticeable, were commented on by family and friends and had begun to change my appearance. I had studied my options for some time (a couple of years) and determined surgical removal was the best option.
I was quite nervous about the potential for facial paralysis and lack of smoothness and natural appearance after surgery. In all I had about 5 consults and ended up selecting Dr. Osborne and Dr. Hamilton due to their obvious level of expertise.
I’m a pretty tough customer and was very impressed by the doctors and their entire staff which is rare for me. I can highly recommend.”
“The reason for my consultation with OHNI was to discuss surgery I had consulted with other physician in my home town, but my mother began to do some research online and came across OHNI.
I was looking for someone with excellent experience, smaller incision, less scaring, less damage to my tissue, and innovative plastic surgeon techniques and is exactly what I found at OHNI. I would recommend others to OHNI. Thank you for winning not only on your behalf but on mine as well.”
“I have been having problems with my left submandibular gland since 2009. I was lucky enough to hear about Dr. Osborne and flew in from Virginia. I had a left sialendoscopy done and he found that I have stenosis. He was able to place a stent to help the problem. It was great working with Dr. Osborne, Terry and Steve. I’m grateful for their help.”
“Dr. Osborne, Dr. Hamilton, and staff made this the best experience possible. I felt like I was being taken care of by family before, during and after my procedure. It was truly a “spa-like” experience for surgery. I was amazed at the minimal pain and easy recovery. I can not thank them enough for giving me the best possible outcome I was truly in the best hands. Surgery has been the easiest part of this process. They exceeded my expectations on every level. I can not thank them all enough.”
“The reason for my initial visit was to have a lump on the left side of my neck examined.
Dr. Osborne suggested getting a second opinion and going with whomever I felt more comfortable with, which I obviously picked Osborne. I googled head and neck along with “lump on neck” and Dr. Osborne was the first to pop up, I looked at several testimonials and made my appointment.
Dr. Osborne and Hamilton were both overall great people as they were doctors. They made me feel like more than just a patient, I felt like a friend. They are the most caring doctors I’ve met, not to mention both are very gifted/talented as well. Their hands truly are blessings from God!”
“The reason for my initial visit with Dr Osborne was for a deep lobe parotid Tumor. The reason why I chose a second opinion was because I was not happy with the previous surgical approach, not sure about recommended solution and risk involved as well as invasive.
I started to do some research online and came across OHNI; I was very impressed with their knowledge and expertise about this surgery. The website was very informative; the patient testimonials were good and provided reference. I would absolutely without a doubt recommend OHNI to others. I am very pleased with the results and will be happy refer your services to any patients who would like to speak to me. Words can not explain how I feel, it is a miracle! Worth the entire wait!”